SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Avoiding touristy restaurants has become a breeze thanks to this brilliant resource. My taste buds are forever grateful!
You’ll never go wrong with this guide. It’s like having a local friend with you wherever you travel, guiding you to the best, most authentic places to eat.
I can't even begin to express how helpful this guide was during my travels. I’m someone who loves to explore local food but often gets stuck in touristy spots. With this, I avoided the usual overpriced, bland restaurants and found some of the best meals of my life. The recommendations felt so personal and authentic, it felt like having a local friend showing me around. Every restaurant I tried was absolutely delicious, and I got to experience flavors that felt unique to the area. It made me feel like I was truly experiencing the culture. I’ve already told my friends about it and will definitely be using it again for my next trip. 👏🌍🍽️
I was worried I would fall into tourist trap restaurants, but this made it so easy to find real, local food. Such a good tool!
Used this while traveling in Europe, found so many cool places off the beaten path!
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No more eating at mediocre places thanks to this! Who knew there were so many ways to avoid tourist trap restaurants?
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Just what I needed to avoid overpriced tourist spots. It’s like having a local restaurant expert with you the whole time. Really made my trip more enjoyable.
Super helpful for foodies like me who love exploring local cuisines on their travels. 😊
What a difference this made to my trip! I always found great food in the most unexpected places, all thanks to this guide. So worth it!
A practical approach that enhanced our culinary experiences significantly during travels - we loved exploring new foods at non-touristy locations.
Wish I had found this sooner! No more bad restaurant choices on vacation.
Love this guide! It's a lifesaver for avoiding tourist trap restaurants while traveling.
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If you care about food on your travels, don’t miss out on this! It helped me find amazing places that felt authentic and local. Seriously, don’t hesitate.
I used this guide on a recent trip and it completely changed how I experienced food in a foreign city. It’s always hard to know where to eat when you’re traveling, especially when so many places cater to tourists with overpriced menus and bland food. This guide led me to local spots that felt so much more authentic. I got to try real, flavorful dishes that I wouldn't have discovered on my own. Not only did I avoid all the typical tourist traps, but I also had some of the best meals of my life. I can’t wait to use this again the next time I’m on the road. It’s the perfect tool for anyone looking to enjoy local flavors without the hassle. 🍲🥂
I was always struggling with finding good local food while traveling. This has been a big help!
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