SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Pacifier introduction made easy with this bundle
The oversupply management tips were super helpful. No more stress!
As a new parent, the transition from breastfeeding to bottle-feeding was daunting. But with this 10-in-1 bundle, I found confidence and ease in navigating through it all. The guides are comprehensive and practical, addressing specific challenges like handling bottle rejection and managing oversupply of breast milk. It's not just about feeding but also introducing pacifiers safely, ensuring successful tummy time sessions and even proper burping techniques! All these resources can be downloaded right onto your phone or computer for quick reference anytime.
Burping techniques in here are amazing; happy baby equals happy parent!
Newborn hydration checklist is super handy - no more worries.
Smooth transition from breast to bottle, thanks to this bundle. It's a must-have for new parents.
Practical, slightly overwhelming format.
I appreciated the practical tone, but a few topics could have included more advanced troubleshooting details.
The gentle sips guide really helped me understand how to pace feedings for my baby. Now, they're taking the bottle better than ever before!
❤️❤️
Tummy time tips were spot-on, baby seems happier
Introducing pacifiers safely was easier than I thought with the help of these checklists!
tummy time triumph indeed! 🎉
Makes transitioning to bottle-feeding a breeze!
I found the guide on managing oversupply really helpful. Great resource!
This bundle has truly made my journey into parenthood less stressful by providing clear solutions backed by expert advice for each stage of my baby’s feeding journey. From learning how to feed correctly using bottles, dealing with an oversupply of milk, ensuring tummy time success - it covers it all! And the best part? You can download them straight onto your device so you have them handy at all times!
I've been looking for a resource that could help me switch my baby to bottle feeding smoothly without causing any stress or discomfort to either of us. This bundle is exactly what I needed! It includes everything from step-by-step instructions on how to introduce a pacifier properly to tips on switching between breast and bottle feeding. Plus, there are checklists for things like newborn dehydration which is really helpful as hydration is crucial in these early stages of life.
Bottle rejection guide was a godsend; my newborn took the bottle smoothly afterwards.
Great bundle for new parents, very insightful and practical.
Good introductory guide, but somewhat surface-level overall.
All guides and checklists are really simple to follow. Great job!
worried about newborn dehydration? not with this guide.
baby rejected bottles before, not anymore!
Brilliant
burping baby just got easier, thank you!