SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This has been such a useful tool for me! The checklist makes tracking milestones simple, and the eBook provides helpful insights on every stage of my baby's growth. Plus, the digital format means I always have it with me. 💡📱
Incredibly beneficial for understanding your little one’s progress
The Checklist keeps us on track with our baby’s development – super handy tool
this product = peace of mind knowing you’re not missing any important steps or signs
This bundle made me feel empowered and informed about my newborn’s needs and development
This 3-in-1 download was exactly what we needed as first-time parents. It's like a roadmap to baby milestones!
This has been such a helpful resource for me as I adjust to life with a newborn. The checklist is so easy to follow, and the eBook is filled with tons of tips for nurturing my baby’s growth. I feel like I have a clearer understanding of what my baby needs at each stage, and that gives me so much peace of mind. The digital format is incredibly convenient for me since I can always have it on my phone or tablet, making it easy to check things off when I'm out and about
Love this guide! It's been super helpful for my newborn. The digital download is easy to use and the checklist keeps me organized.
What a great investment!
🌟👶
I've been struggling with my newborn's development milestones. This eBook has been a lifesaver!
This bundle is everything a new parent could need! The guide offers tons of tips and advice that made me feel prepared for every stage of my baby’s growth. I’ve loved using the digital checklist—it keeps me organized and on top of things without feeling overwhelmed. The eBook is incredibly informative and has made me feel so much more confident in my role as a new parent. Plus, the digital format is incredibly convenient! I can access everything on my phone when I’m out and about
Incredible!
I love the checklist included in this package; it keeps me organized during these chaotic times!
Eases anxieties over whether you’re ‘doing it right’ – every new parent should have this
So grateful for this guide, it has helped me understand my newborn so much better ❤️
This bundle has been a lifesaver! The eBook is full of tips that helped me understand my baby's growth, and the checklist is so helpful for keeping track of milestones. The digital format is perfect for busy parents. 🍼✨
As new parents, this resource has been invaluable. It covers everything from feeding to sleep schedules.
Such an engaging read! The eBook helped me understand what to expect during the first year.
Just got this 3-in-1 bundle, and I'm so impressed. The guide is super helpful for new parents like us. 😊
This guide has been amazing in tracking my baby’s milestones. The checklist is easy to follow, and the eBook provided valuable advice. Having everything accessible digitally has made it so much easier to stay on top of things
This 3-in-1 bundle takes the guesswork out of parenting. It's like having a baby expert in your pocket 💁♀️
i can't stress enough how much i appreciate having all these resources in one place 🙏🙌💕
Totally impressed by the wealth of knowledge contained in these guides - they've made a world of difference.
The bundle has been a great help in organizing my baby’s milestones. The checklist keeps me on track, and the eBook is full of solid advice. I just wish the guide had a bit more personalized content. Still, I’ve been really happy with it and would recommend it to other parents.