SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This bundle is a lifesaver! It's helped my child understand and manage their emotions so much better.
This bundle has truly transformed how my child interacts with their emotions - they're learning so much about themselves!
The kids are now more self-aware about their feelings and how to handle them properly, all thanks to this amazing product.
This has been a wonderful experience for our family. My child has become so much more aware of their emotions, and they’re using the tools they’ve learned to calm themselves in difficult situations. It’s been so amazing to see them handle their feelings with a new level of maturity. I’m honestly so impressed by the positive changes we’ve seen! 🌸😊🌟
I’m so impressed with how well this has worked for my child. It’s made a huge difference in their ability to understand and manage their emotions. I’ve seen more calm and less frustration. This has truly been a positive experience!
this bundle has really helped my kiddo understand their emotions better. they're not as moody anymore, and it's made our home a lot happier 😊
The analysis feature on this tool is top-notch—it really gets into the nitty-gritty of children’s behavior patterns.
This program doesn't just analyze behavior—it teaches children valuable skills for managing their own emotions too 👌🏽
it took some time, but I've seen real change in my child’s behavior after using these tools - couldn't be happier 😁
this is an awesome way to teach your kids about emotional intelligence! highly recommend.
Love it!
i'm so glad i found this product! it's done wonders for helping my daughter recognize her own emotions.
I’m beyond happy with the progress my child has made. They now understand their emotions better and know how to respond appropriately. It’s been such a positive experience for us!
I honestly didn’t expect such fast results, but this tool really works! My child was often overwhelmed by their emotions, and it created a lot of tension in our house. Now, they’re able to better identify their feelings and, most importantly, manage them. It’s so refreshing to see them navigate the world with more confidence and emotional maturity. I'm incredibly grateful for this resource.
necessary
Empowering! 💪
The progress we’ve seen in our kids' emotional understanding is astonishing thanks to these resources.
This tool has been instrumental in helping my kids understand and manage their emotions better. A+ from us!
i can't stress enough how helpful this was in helping my boy grasp his emotional responses 💯
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this set of tools has been instrumental in teaching our children how to cope with their feelings 💪
My child now handles difficult situations with so much more grace. It's incredible to see them growing emotionally. The tools are simple and easy to use, making it a breeze for them to learn!
Incredible! 💖
recommend
Thanks to these guides, we're now stronger together as a family unit.