SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Wish I had found this sooner! Makes handling baby formula less complicated and more convenient.
The Confidence Collection truly lives up to its name. My partner and I feel so much more assured handling our newborn's feeding needs.
Seriously awesome stuff here guys. My wife and I are way more confident in making our bubba’s meals now 🙌
Seriously wish I had found something like this earlier; it would have saved me some sleepless nights 😴
This set has made feeding time a breeze! The formula is gentle and easy to prepare. The bonus products are super practical and make my daily routine so much smoother. I’m so glad I found this bundle! 🍼🌟💖
This set has been a lifesaver! Preparing for a newborn can be challenging, but this bundle takes away so much of the guesswork. The formula is perfect for my baby’s tummy and provides all the necessary nutrients. The added extras in the package are so thoughtful – it’s like someone really understood the needs of new parents. I appreciate how convenient everything is and the peace of mind it brings. I honestly can’t imagine life without it now! Thank you for making my life just a little bit easier. 🍼🌸💪
This product has made our lives as new parents so much easier! It's simple, effective, and reliable.
This set is absolutely amazing! As a new parent, I needed a product that was easy to use and reliable, and this bundle has exceeded my expectations. The formula is so easy to mix, and my baby loves it. The added extras are thoughtful and make my life so much easier. From the moment I started using it, I felt a huge weight lift off my shoulders. It’s truly a must-have for any new parent! 🍼🌟💚
What a lifesaver for new parents! This 3-in-1 bundle makes baby formula easy peasy. Highly recommended! 👍
Fantastic product! So helpful in making sure you're doing everything right when it comes to your child's nutrition.
As a new parent, this 3-in-1 bundle is a lifesaver! It makes baby formula simple and stress-free. 👍
I’m so thankful for this amazing bundle! It’s everything a new parent needs. The formula is so easy to use and provides all the nutrients my baby needs. The bonus items are so practical and have truly made a difference in my daily routine. I now feel more organized and less stressed
Feeding your newborn can be daunting but not with this awesome collection. It simplifies everything!
I'm loving this 3-in-1 bundle, it has made my life as a first-time mom so much easier.
I've tried other products before, but nothing compares to how easy and convenient this one is.
As a dad, I appreciate how uncomplicated these guides are. They've made my role in feeding our little one much easier.
A must-have for any new parent! Takes all the stress out of choosing and preparing baby formula 😊
A must-have item if you ask me...it just makes things simpler especially when dealing with newborns' meal times ❤️👶
As a first-time mom, I didn't know where to start with baby formula but this bundle helped immensely.
We've tried other products before but nothing compares to how simple this makes everything—super satisfied customers right here ✨✨✨
So helpful!
I am so happy I found this bundle! As a new parent, it can be so challenging to know what products to trust, but this set made it easy. The formula is easy to prepare and gentle on my baby’s tummy. I love the extra items that come with it – they’re all incredibly useful and have made my daily routine so much smoother. I’m now able to focus more on enjoying my time with my baby instead of stressing over feeding time. 🌼🍼💖
I can’t say enough good things about this bundle! As someone who’s new to the parenting game, I had no idea where to start. But with this set, I felt confident from day one. The formula is easy to mix and gentle on my baby’s tummy. The additional items are very helpful and make the whole process smoother. I’ve seen a noticeable difference in how content and calm my little one is. It has truly taken a weight off my shoulders, and I’m so grateful for it!
It’s not often you find a product that makes such a big difference. This bundle has been an absolute blessing for us.
This product really simplifies the whole baby formula thing. I'm less stressed now. Thanks!