SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A big thumbs up 👍for making bedtime an easy process rather than a daunting task! My favorite part? The no-stress blueprint for better sleep 🌙
Say goodbye to stressful nights with these guides - they're practical and actionable steps are amazing!
This download set has improved my bedtime habits tremendously, can't recommend it enough!
Been using the Sleep Smarter Checklist for better nights and brighter days - works like magic!
Sleep guide's a dream come true.
Never thought I'd say this but...I look forward to bedtime now :)
No more tossing and turning.
The ultimate guide included here really unlocked faster, peaceful sleep for me every night...what a difference!
I've been struggling with getting quality rest, but this 5-in-1 download has made all the difference. The guides are easy to follow and I'm waking up feeling refreshed every morning.
Really liked the checklist, it made my routine easier. I would’ve preferred more in-depth information on sleep science, though.
Sleep has always been a struggle for me, especially with a busy job. This bundle offered practical, actionable steps that actually worked! The guide on falling asleep faster gave me insight into what was sabotaging my sleep, and now I feel refreshed every morning. This has become a crucial part of my night routine!
This collection is great if you're looking to improve your bedtime habits for optimal rest, worked wonders for me!
Love the fast-asleep formula, got me snoozing in no time!
I'm a busy professional who used to struggle with getting quality sleep. But not anymore! These resources are so helpful for relaxing before bed.
Gone are the days of endless hours trying to fall asleep. With this bundle, I learned exactly how to go to bed fast...and stay there 💤
Quality rest? Yes please!
the fast-asleep formula is a lifesaver! i'm dozing off in minutes now, not hours.