SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
i appreciate that it covers all aspects of toddler sleep - from fears to transitioning into their own bed. very comprehensive!
What I appreciate about this bundle is that it covers all bases when it comes to toddler sleep problems. From midnight visits to nightmares, there are practical solutions for everything! Plus, they're digital downloads so you can start right away - no waiting around for delivery or having another book taking up space on your shelf. It's convenient and incredibly user-friendly.
Toddler-to-Kid Bed Transition Checklist made moving my child into their own bed a breeze.
Midnight visits from my toddler have stopped, thanks to this system.
😎
This resource isn’t just generic advice - it specifically addresses unique challenges related to toddler sleep which makes everything so much simpler for parents like me.
this 5-in-1 bundle has been so helpful for us. our toddler was waking up multiple times a night but now he sleeps through the night thanks to the practical advice in these guides.
i like that it's digital so i can refer back whenever needed. plus, no waiting for shipping or anything like that!
This system has transformed bedtime at our house – it’s now calm and peaceful.
created by experts who know what they're talking about - that gives me peace of mind knowing I’m using proven techniques
So glad I found this tool! My toddler now looks forward to bedtime instead of resisting it. Plus, we’ve successfully transitioned them into their own bed thanks to the helpful checklist provided.
this bundle helped my kiddo transition to their big kid bed seamlessly
Clear explanations about night wakings, though some suggestions felt tricky with siblings sharing a room.
No more night fears for my kiddo thanks to the Brave Hearts guide. So grateful!
i was skeptical at first but i'm glad i gave it a try. my toddler's nightmares have significantly reduced and he seems much more relaxed during bedtime.
This 5-in-1 bundle has truly transformed our nights! With expert tips on everything from handling nightmares to transitioning your toddler into their own bed, it covers all bases. What's more? It's easy-to-use format makes applying these strategies a breeze.
so glad i found this - it's made bedtime less stressful and more peaceful
i appreciate how comprehensive these guides are - they cover everything from night waking, fears, nightmares, even transitioning beds.
The tips in these guides are really practical and easy to follow.
This system really covers everything you need to know about toddler sleep issues. So comprehensive and easy to use.
The strategies in these guides helped soothe my child's nighttime fears better than anything else we've tried before – they're sleeping peacefully through the night now!
Encouraging tone, requires patience.
What a relief this system has been for our family! No more midnight visits from our little one and we're all sleeping better because of it.
i used to dread bedtime, but not anymore. this product has made all the difference for my family and i'm grateful for its convenience and ease of use.
Just downloaded these guides, they're easy to understand and full of practical advice.