SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Finally, something that helps me keep track of my family’s appointments without losing my mind. The easy-to-follow system makes it simple, and the peace of mind is priceless.
It's perfect for keeping track of everyone's schedules
I feel way more organized now that I’m using this. The checklists are easy to follow, and I love how it lays out appointments for you. My only complaint is that some of the steps could use more details—especially for new parents like me. Would give it five stars if that were added.
fascinating
My kids love being involved in planning with this system , it’s helped them become more responsible too 👧👦
The organization tools are amazing, but I found the baby’s first doctor visit guide to be too wordy at times. It’s helpful, just a bit overwhelming in length. I would have liked a shorter version as well, but everything else works perfectly, so I’m giving it 4 stars! 😅
awesome
I never realized how important it was to have everything planned out. Now, family events are a breeze, and I no longer feel like I'm playing catch-up!
We're all on the same page now; no more confusion about who needs to be where when 🙌
wow
I didn't realize how much time I was wasting before. These checklists are a game-changer, and I actually have time to breathe now!
great
I can't believe how much easier this system has made managing our chaotic family schedule! With the step-by-step guides, I never feel lost or unprepared anymore. Every event, appointment, and activity is mapped out perfectly.
Amazing tool for busy families! 🌟
Baby’s first doctor visit was WAY less stressful with the prep guide. I had all the information I needed, and I was completely ready for the appointment.
So helpful and organized!
This system really helps with organizing appointments, especially for new parents. I feel way more prepared for my baby’s appointments now. However, it would be even better if there were more options for customizing the planning templates to fit our needs exactly. It's good, but I think more flexibility would help.
So simple yet effective!
If you’re juggling family life, you need this. It takes away the chaos and brings in some real peace of mind. Just wow!
If you’ve got a busy family life like me, you need this in your life ASAP 🏃♀️🏃♂️
This system made my life easier! I love the structure it brings to my family’s appointments, and the guides are super helpful. However, I do wish the digital downloads were a bit more interactive, especially the activity planning section. Still, overall, a solid 4-star experience!
I can't imagine going back to our old way of doing things.
The peace of mind knowing that nothing important will slip through the cracks anymore is priceless ❤️
I love that the system gives me digital downloads. It’s perfect for me as a busy mom. I don’t have time to wait for anything, and I can start using everything immediately!
helpful