SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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I was desperate for help with my fussy newborn, this guide has been so helpful.
Beyond happy with this purchase! It’s really helped soothe our fussy baby during those tough night times.
After trying several methods to help with my baby’s feeding struggles, I finally found the solution in this toolkit. The guide is packed with simple yet powerful strategies that made feeding so much easier. I love how personalized and straightforward the advice is. It has truly transformed our feeding times, and I’m so thankful for this fantastic resource!
If you're dealing with a fussy infant, don't hesitate - get this guide ASAP! Can't believe how much easier life became after implementing these strategies 😊
This guide really helped make feeding times less stressful. My baby is feeding better, and I feel much more confident. The content is very helpful, but a bit more detail in certain areas would have been perfect. Still, I’m very satisfied with the results! 🌸👶
A solid guide for new parents! I’ve learned so much, and the tips have made feeding times much more manageable. It’s really helpful, though I wish there were more visuals or examples to make it easier to implement right away. Still, it’s a great resource! 👶💖
Love how comprehensive yet simple to follow these tips are. A must-have for all new parents out there!
It gave me the confidence to navigate feeding times with ease. The tips are practical, and I could see a noticeable improvement in my baby's feeding routine. I’m so relieved and grateful to have found this guide! 💖🍼
A must-have resource for any parent dealing with colicky or grumpy infants – can’t express enough gratitude towards the creators ❤️❤️❤️
I’ve seen a huge difference in my baby’s feeding after using this toolkit. The advice is practical and effective. It’s really well organized, but I feel like a bit more variety in tips for different age groups could’ve made it even better. Overall, a fantastic resource! 🌟🍼
We've seen great improvement in our child’s mood after using the tips from the kit
Fantastic
The suggestions given here are not just beneficial but also easy to implement
I absolutely love this toolkit! It took all the guesswork out of feeding time and helped me build a much better routine with my baby. The tips are so practical and easy to implement, and my baby is happier and more satisfied after each feeding. The resources in this guide are just invaluable. Thank you for such a wonderful and helpful tool! ✨👼
I was so lost before discovering this toolkit. The advice is easy to follow and effective. Feeding has become a calm experience, and I feel so much more prepared. I’m beyond grateful! 💫👶
This guide is the perfect companion for those late-night feedings when nothing else seems to work. Really helps to calm things down.
Ever since I got this toolkit, my baby's fussiness has decreased significantly. It's really helped me understand her needs better.
Absolutely worth every penny! The strategies in this bundle have helped us regain some semblance of normalcy.
We've tried everything for our fussy baby and finally something that works! Highly recommend.
The best thing we've bought since the birth of our little one - worth every penny!
Peaceful feedings! 😌🍼
A definite must-have if you're dealing with a cranky infant who won’t stop crying – worked like magic on mine!
It feels great knowing that there are resources like this available for first-time moms like me who are still figuring things out 👍👶
This toolkit has been super helpful in improving my baby’s feeding habits. The advice is clear and actionable. However, I feel some of the sections could have gone into a bit more depth. Nevertheless, it’s a great product that I’d highly recommend! 🌼🍼