SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I've never been so organized! The storage plan has really helped de-clutter my space.
So refreshing!
An absolute must-have if you want an orderly living space without breaking a sweat.
So helpful!
Remarkable results
It’s detailed without being overwhelming. I could move at my own pace and still see real progress quickly.
Best organizing guide I’ve used
Incredible value for the price.
Pure magic ✨
Surprisingly motivating
From the first section, I could tell this wasn’t generic advice. It feels thoughtfully crafted and grounded in real-life mess patterns.
The tips for every messy spot are so helpful. My house has never been cleaner!
Huge difference in one weekend
My favorite thing about these plans? They're super easy to implement and incredibly effective!
Short, sweet, effective.
The amount of time i save now from not having constantly clean up is unreal 💯 Never thought organizing could be this fun and rewarding until i tried these plans out 🎉
The breakdown of different messy zones is genius. It helps you focus instead of feeling scattered.
I love how each plan tackles different types of messes making them suitable for everyone 😊
Seriously, if you struggle with clutter like me, you need to try this out
I was skeptical at first but wow, my place has never been this tidy. The smart solutions really work.
Stress = gone.
My pantry transformation alone was worth it. I can see everything, nothing gets forgotten, and grocery shopping is easier because I actually know what I have.
Obsessed already 😍
My laundry area used to be chaotic — random detergents, piles of misplaced items, no flow. The bundle helped me create zones that make sense. Now it’s efficient and visually calmer.
I wasn’t sure what to expect, but this bundle completely shifted how I manage chaotic corners in my home. The steps are practical, easy to follow, and surprisingly motivating. I tackled two problem areas in one weekend and finally feel in control again.