SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesnβt include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenβt received tracking info within 5 days, please contact us.
My tracking says βno information available at the momentβ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us withinΒ 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youβve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message onΒ Contact UsΒ page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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The layout is clear and structured. Each checklist is actionable, not just inspirational. I like that I can reference it quickly before shopping.
finally i know why certain reds never worked on me
I didnβt expect to enjoy the educational side so much. The theory section actually makes fashion feel strategic.
I appreciated how thoroughly each season was explained and how the checklists break everything down step by step. That said, a few sections repeat similar concepts, so it occasionally felt longer than necessary. Still, I learned a lot and feel much more confident choosing colors now.Helpful, slightly overwhelming at first.
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brilliant guides
The Autumn checklist helped me refine my neutrals. Switching from cool gray to warm taupe made my outfits look intentionally styled.
fine
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Clear, concise, transformative
confidence boost unlocked π
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ok
This isn't just about fashion, it's about self-discovery too! The seasonal analysis guides are pure gold - they helped me understand why certain shades make me look radiant while others...not so much π
The Glow Into Autumn guide made me confident enough to try deep teal and burnt orange. Iβve gotten more compliments in two weeks than all last year.
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This really boosted my confidence with color choices. I used to grab whatever was trendy, but now I think about harmony and balance. The explanations are clear and thoughtful, and I appreciate the structured breakdown of each season. My minor frustration is that I had to flip between sections to compare notes. A condensed master comparison chart would make it perfect π
Worth every minute
The Summer guideβs explanation of softness versus brightness was eye opening. I stopped wearing stark white and switched to soft cool tones. Huge difference.
Exactly what I needed! π
I appreciated how each season guide explains why certain colors work. The science behind undertones suddenly makes sense. It feels empowering instead of confusing.
I love how the bundle explains undertones in simple language. Warm vs cool used to confuse me, now I can spot it instantly.
glow up unlocked β¨
Shopping feels easier now