SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I feel like this kit has given me back my peace of mind. The guide’s simple steps helped me restore balance in my life and feel more grounded every day.
too basic
WOW. The guide was eye-opening! It explains everything in such a clear, no-nonsense way. I feel more grounded and less anxious now. If you’re looking to find peace in your busy life, this is the toolkit you need.
Really helpful overall, just wish for more detailed examples.
I don’t know how I was living without these tips before! My cortisol levels have lowered, and I feel more relaxed and focused. I can handle stress way better now.
This kit is a must-have if you're dealing with high cortisol levels. I've seen significant improvements in my health.
Helps reduce stress, but not magic.
Never knew how important cortisol was to my overall well-being until now. The guide is packed with info that helped me get a better understanding and start making changes right away. Life feels lighter.
wow what a difference!
Empowering and practical
Simple yet effective, needs updates.
The best part about this product? It's all digital - super convenient and easy to use wherever you are.
Nice balance advice, but feels incomplete at times.
Exactly what I needed! 💖
A must-have for anyone feeling stressed! This helped me reset my body and mind. It’s super easy to follow, and the results are already clear. Totally worth it!
I can’t express how much this has helped me. The practical guide helped me implement small changes that made a huge difference! More relaxed, more focused. I feel more like myself again.
Absolutely love this resource! 😍
I feel more at peace overall
they’re simply wonderful!
I didn’t expect such noticeable results so quickly! My mind is clearer, and I feel more balanced. The steps are so easy to follow, and they really work. No more feeling like I’m constantly on edge.
The benefits of this kit have been life-altering; I'm feeling much more relaxed these days 😊
amazing
Can't recommend it enough. 😍
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