SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I feel so much better equipped now. The strategies on managing screen time and having those awkward conversations about online safety are solid. My child is learning from me, and I’m learning from experts!
stellar
Just got this digital safety guide for my kids and I'm loving it! The checklists are a lifesaver, making sure I don't miss anything important.
This was an eye-opener.
The language used in these guides is straightforward and easy-to-understand; no jargon or complex terminologies; just plain useful information
Recommend
As a parent of teens, navigating online safety felt overwhelming, but this gave me a clear, easy-to-follow path. The checklists are fantastic—step-by-step action I can take immediately to feel better about what they’re doing online. 🌐
Amazing tips, but would love more variety in suggestions
These guides really give you a sense of control. I can’t believe how much I didn’t know about keeping my child safe online, but now I feel like I have all the tools I need to protect them.
excellent
Love this digital privacy bundle! It's like a safety net for my kids online. The guides are super easy to understand, and the checklists make sure I don't miss anything.
🌟🌟🌟🌟🌟
The best part? It's not just for kids. Adults can learn a thing or two from these guides as well!
Thanks to this 5-in-1 bundle, I feel more confident about keeping my kids safe online. Definitely worth getting if you're concerned about internet security.
ok
As parents, we often worry about our children’s safety online...this bundle is like having an expert guiding you every step of the way
remarkable
This bundle is the ultimate tool for parents. It's easy to follow and covers everything you need to know about online safety for your little ones!
This is a must for parents! From understanding online privacy to keeping kids safe on devices, everything is covered. The tips are actionable and clear. It gave me the peace of mind I’ve been looking for. 🙏
Such an amazing resource!
Finding such a detailed, easy-to-follow guide on digital privacy was exactly what I needed. This product truly delivers!
fine
These resources have been invaluable in helping me navigate the world of internet safety with my kids. So grateful for them!
Great product, wish it included more tips.
It’s not just about safety, it’s about setting up a framework for ongoing conversations.