SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The Heart-Smart Living checklist gave me some great new habits to incorporate into my routine. Simple stuff, like getting more sleep and being mindful of stress. I had no idea how these small things could make such an impact on heart health. Highly recommend to anyone wanting to start their heart-healthy journey!
The digital downloads are super convenient! Can access anytime, anywhere 🙌
Simplified meal ideas? Yes please!
I'm really impressed with the practical, actionable tips provided in this bundle. They've helped me feel more confident about taking charge of my heart health.
The checklists are a great tool for maintaining heart health. Easy to follow and super practical!
The meal ideas are practical and tasty, but I was hoping for more variety. Still, it’s a solid guide for anyone wanting to live healthier.
Digital downloads are accessible anytime, anywhere. So convenient!
I've empowered myself with tools to reduce heart disease risks thanks to these resources. Highly recommend!
The diet tips in this bundle have been super helpful for me. They're clear, actionable, and they've really helped improve my food choices.
simplified meal ideas, yes please.
I'm feeling empowered to reduce my heart disease risks with this guide.
Makes living heart-healthy feel doable.
Bought it for mom, she loves the daily habits checklist ❤️ Healthy heart here we come!
These tools truly empower you to reduce heart disease risks.
Checklists are super practical and easy to follow.
I'm a beginner when it comes to heart-smart living, but this bundle has made the transition smooth and uncomplicated.
easy-to-follow, truly effective.
This is exactly what I needed to start taking care of my heart without feeling overwhelmed. The digital downloads are handy too - can access them anytime!
makes heart care easy and doable.
The tips were helpful, but I wish it included more meal prep guidance for the week.
I appreciate how effective yet simple the advice in this bundle is. It doesn't overwhelm you with information, just gives you what you need to live healthier.
Simple meal ideas that are tasty and good for my ticker 👍
I'm not one for complicated guides but these eBooks hit the spot perfectly! Practical advice that's easy to implement...my heart thanks you!
easy access to all materials, anytime anywhere!
I've found the guides extremely useful - they're clear, straight-to-the-point, and full of helpful advice on living a healthier life.