SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The depth of explanation around angles and balance surprised me. It’s far more detailed than typical online tips. I walked away understanding my own features better than ever before. That knowledge feels empowering and long-lasting.
Fantastic insights ✨
I loved how practical everything felt. No fluff, just actionable advice. I brought screenshots to my stylist, and we collaborated easily using the framework provided. The result is the best cut I’ve had in years.
So worth it
The educational aspect stands out. It doesn’t just tell you what suits you — it teaches you how to evaluate options yourself. That independence is invaluable.
Five-star resource
I was amazed at how accurately it described my challenges with past hairstyles. It felt like it understood exactly why certain lengths never worked for me. The suggested adjustments created a noticeable improvement in overall harmony.
Quick and effective.
The amount of clarity this provides is incredible. I finally understand how to enhance my strongest features instead of hiding them. My new cut feels intentional rather than accidental.
Beyond impressed 😍✨
Every section feels thoughtfully designed. The explanations are structured, the examples are relatable, and the advice is realistic. It’s refreshing to see something so comprehensive yet approachable.
A must-have.
I’ve revisited it multiple times already. Each read reveals new insights I hadn’t noticed before. That depth makes it more valuable over time.
Perfectly explained.
I feel more confident walking into the salon now. Instead of saying “surprise me,” I can communicate exactly what I want based on structure and balance.
Incredible transformation.
The bundle covers so many angles that I didn’t feel like anything was missing. It addresses length, layering, volume placement — all the details that truly matter.
Smart investment
It helped me avoid a drastic mistake. I was considering a cut that would’ve emphasized the wrong areas. After reading this, I chose something far more flattering. So grateful.
Surprisingly detailed
The balance between simplicity and depth is perfect. It’s beginner-friendly yet packed with valuable information. I appreciated that duality.
Instant confidence boost 💖
I never realized how much proportion affects overall appearance until now. The explanations made everything click. My latest haircut feels harmonious and polished.
The advice feels timeless rather than trend-driven. That makes it something I’ll keep referencing for years to come.
Truly eye-opening