SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
💖
This bundle made me feel so much more prepared and less anxious. The tips for understanding feeding patterns are so helpful. I love the quick-access guides, especially the checklist. No more guessing when it comes to my baby’s feeding routine.
useful advice
The "Surviving the Cluster Feeding Phase" guide was just what I needed. It helped me manage those long, exhausting days and nights when my baby was eating non-stop
superior
This was such a time-saver! The tips and checklists helped me get a feeding schedule that worked for both me and my baby. The guides are so practical. Highly recommend to anyone who feels overwhelmed by newborn feeding!
So handy!
Absolutely love this! The bundle provided everything I needed to get my newborn’s feeding routine sorted. The checklist is perfect for tracking, and the survival guide helped me get through the rough cluster feeding nights.
a bit repetitive
I downloaded this bundle in a panic after struggling with my baby’s feeding schedule, and it made all the difference. The guides are easy to use, and the checklist kept me on track. I feel so much more confident now. Thank you!
awesome
I’ve been using this bundle since day one and I can’t believe how much it’s helped. The guides are so detailed and actionable.
🏆💯
I can't believe how much time this saved me! The guides were super easy to follow, and the checklist kept everything organized. Plus, the tips gave me the confidence to trust my instincts when it came to my baby's feedings. Highly recommend!
Highly recommend!
each component is useful in its own way.
I felt so lost at first, but now I feel much more in control. The guides help you understand everything you need to know about feeding. The checklist and tips were exactly what I needed to organize my days. It’s a must-have!
It's been incredibly helpful.
I had no idea what to expect with cluster feeding, but this guide made me feel like I could handle it. It gave me a real game plan, and I could see the results right away. Worth every penny!
sufficient
The “Always Hungry Baby” guide was so helpful! It really helped me understand my baby's feeding patterns, and now I don’t stress when she’s constantly hungry. It’s like a little feeding manual in your pocket.