SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesnโt include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenโt received tracking info within 5 days, please contact us.
My tracking says โno information available at the momentโ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us withinย 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youโve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message onย Contact Usย page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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The simplicity of this system made my trip so much smoother. No more worrying about overpacking, and I had everything I needed right in my carry-on.
Flying used to feel like a drag, but with this guide, I breezed through the airport, packing everything I needed and feeling like a pro. โ๏ธ
Absolutely love this resource! ๐
cool
Packing for two weeks in one bag seemed impossible until I found this guide. No essentials left behind!
useful tips
It worked as promised, and I loved how I managed to pack everything in one bag. The packing instructions were mostly useful, though I did feel some steps were too vague. For example, I wouldโve loved more tips on keeping clothes wrinkle-free. Also, I wish it included a little more about long-haul flights. Overall, Iโm happy, but a few tweaks would improve it further.
Clear and useful, though slightly overwhelming at first glance.
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I used to stress about what to pack, but not anymore! This guide helped me pack smart and save time.
thanks๐
Couldn't be happier with it.
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Just finished a two-week trip with only one carry-on, this guide was my savior. No more lost luggage worries!
So helpful! ๐
If you're like me who loves spontaneous trips, then this is perfect as it helps you master flexible packing techniques ๐ผ๏ธ
Super helpful
Great system, but could use more visuals
No more last-minute packing chaos! This taught me how to be prepared well in advance, reducing all the unnecessary stress.
Last minute rush before every holiday was normal until I came across these guidelines; they've truly transformed travel prep experience ๐๏ธ
Impressive!
The tips on how to pack for different seasons are brilliant. Made my summer getaway super comfortable!
Gone are the days of struggling with a heavy suitcase! This guide made it super easy to pack only what I needed. Iโm a much more efficient traveler now.
Amazing system! ๐