SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I was skeptical at first, but this system truly works. It's not just theory, it's real-world advice that you can apply immediately. My toddler’s tantrums are now far less frequent and intense.
Helpful system, but requires consistent effort daily.
Soothing tantrums can be tough but this toolkit made it manageable and less stressful.
The easy-to-follow advice offered immediate results - such a relief.
Easy-to-follow advice that actually works? Sign me up! These guides have been invaluable to our family life.
This bundle has been a great help in managing my toddler's emotional outbursts. The strategies are easy to understand and apply, which is a relief for any busy parent.
It feels like I’ve unlocked secrets about my toddler’s emotions using this bundle and dealing with their emotional world doesn’t seem as daunting anymore!
Being able to prevent tantrums before they start has brought peace back into our lives. This system takes away much of the stress associated with raising a toddler!
These strategies are not just theory, they work in real-life scenarios too!
Toddler meltdowns? Not anymore! This guide taught me how to prevent them before they begin.
Lastly, the 'Toddler Tantrum Tamer' checklist is perfect for quick reference in real-time situations. When emotions run high, it’s great being able to quickly glance at the list for guidance on how best to respond. It offers easily applied solutions which have provided us with much-needed peace of mind during tumultuous times.
Real-world advice that actually works – I'm impressed with this system!
This isn't just another parenting resource; the combination of guide, soothing manual, and checklist makes it unique and incredibly valuable.
The soothing techniques really calmed down my little one.
The checklist in the Tantrum Tamer is so handy during those high-emotion moments.
The 'How to Prevent Toddler Meltdowns Before They Begin' guide is fantastic. It has helped me anticipate potential meltdown triggers and avoid them altogether. This proactive approach has made our days smoother - fewer outbursts mean less stress for both my child and myself! It's nice having tools that work immediately without needing a psychology degree.
Effective system! No more toddler tantrums, peace at last.
I've found myself using these strategies every day, they're super effective!
'A Parent’s Guide to Soothing Toddler Tantrums’ offers such simple yet effective methods for calming toddlers when emotions run high – it’s genuinely transformed our home environment!
💎💎
A great resource that offers practical solutions for emotional outbursts.
The soothing manual helped me calm down my upset toddler quickly
Tantrum taming made easy and practical with these guides.
A bit more advice for working parents with tight schedules would be great
I've been using this bundle for a few weeks now and it's made such a difference! The proactive techniques in the guide on preventing toddler meltdowns have really helped me keep my little one calm. It's not just some theoretical advice, but practical steps that I could start implementing right away. Plus, the tantrum taming checklist has been super handy in real-time situations.