SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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This bundle is perfect for beginners like me! It’s simple, easy to follow and focuses on sustainable habits rather than trends. My skin thanks you!
The checklists are super handy and practical. Great purchase!
Saves so much time having everything in one place! Easy-to-read and revisit anytime I need a refresher on maintaining healthy skin. Can't wait to see long-term results!
No more guesswork with my routine and my skin thanks me daily.
I've always struggled with my skin routine, but these guides made things so much easier. No hype, just simple habits that work.
I've always felt overwhelmed by skincare routines until I found these guides. They're straightforward and focus on natural actions to improve skin health. Love that I can revisit them anytime too!
Just downloaded this pack and already loving it! The hydration guide has been a revelation. Who knew water could make such a difference? 😊
easy to follow guides, already seeing improvements in my skin 👍
I’ve been using these guides for a week now and they’re amazing! The tips are practical and I can apply them immediately without any expensive products.
Started using these guides a week ago and already noticing a difference in my skin. The tips aren't complicated or trendy, just simple habits that work. Definitely recommend!
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Perfect bundle for clear skin
This pack is amazing 🙌 It focuses on what really matters - hydration, supplements, daily habits... not hype. Plus it saves time by putting everything together in one download 👍
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Just downloaded this skin routine pack and it's already making a difference. Loving the hydration guide, I'm seeing improvements in my skin texture.
I've always struggled with consistency but the step-by-step skincare routine guide helps me stay on track. Seeing a noticeable difference in my skin health!
love it 😊
I've tried loads of skincare routines, but this one feels achievable. Love that it focuses on habits instead of trends. And those checklists? So handy! My skin looks healthier every day 🙌
Wow, I'm honestly amazed at how simple and effective this pack is! The guides are clear and easy to follow, perfect for beginners like me. I've always struggled with maintaining a skincare routine but now it's all laid out in front of me. Hydration tips? Check. Supplement guide? Got it. Daily habits for skin health? Absolutely! It's all here and so much more.
👍
i'm new to skincare routines so this pack was helpful! however, could use more detailed step-by-step instructions for beginners like myself
The practical tips from this digital bundle are just what i needed to start building consistency in my skincare routine 🙌 no hype or trends, just simple proven habits for healthier skin.
It’s exactly what my skin needed to look radiant again