SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The desserts are to die for! Easy and delicious, perfect winter comfort food.
👌
👏👏👏
this has been such a great addition to our family dinners. we've tried several of these hearty stews already - they're comforting, delicious and so satisfying on those chilly evenings.
just downloaded this bundle and wow, what a treat! the dessert guide is full of easy-to-make recipes that are perfect for cold winter nights. made the spiced cake last night and it was a hit with my family. can't wait to try more!
I must say that using this bundle feels like wrapping yourself up in a warm blanket on a cold day: comforting and satisfying.
Beginner-friendly recipes, tasted divine
As someone who loves hosting family dinners, this pack has been an absolute blessing! The recipes are perfect for sharing and have been well received by everyone at our table 🍽️ Plus, they're really easy to follow even if you're new to cooking.
Crockpot stew recipes are the best! Minimal effort yet so satisfying.
my friends were super impressed when I served up one of these meals at our last get-together! honestly can't wait until next time - maybe I'll try out one of those decadent desserts...
crockpot stew was a hit!
I’ve tried several of the crockpot stews and they’ve all been hearty and flavorful. The instructions are clear and not intimidating at all. My only small complaint is that a couple desserts leaned heavily on similar spice combinations. Still, it’s become my go-to guide when temperatures drop.
winter's chill? not with these meals!
this pack has been ideal for family dinners - we've enjoyed trying out different dishes together. plus there's something comforting about sharing warm meals with loved ones during winter.
Love these recipes! Perfect for cold nights, my family adores them.
Saves me time in the kitchen with easy-to-follow instructions
The crockpot stew guide is amazing. My family adored the delicious dishes I made
i'm not usually one for cooking but this digital bundle has made things so simple. followed some of the recipes from the checklist and they turned out great! definitely recommended if you're new in the kitchen like me.