SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
'For someone who travels regularly, the Vacation Capsule Wardrobe Checklist has been invaluable.'
This bundle genuinely helped me simplify my wardrobe without feeling like I was giving up style. The year-round capsule guide and business casual section were especially useful for my 9–5 routine. I also appreciate that it includes options for both men and women, which makes it feel comprehensive. My only critique is that the design layout could be a bit more polished in places. Still, the content itself is valuable and practical enough to overlook that.
It's like having a personal stylist at your fingertips
A must-have for any fashion enthusiast.
transformative
The modern man’s capsule guide really sharpened up my look.
practical
The Capsule Wardrobe Inspiration Bundle has changed the way I view fashion and style. It's taught me that fewer pieces can indeed mean more style if curated correctly. Plus, it covers multiple real-life scenarios making it extremely practical.
I love how it elevates my style with ease
Fantastic
Practical, versatile and simply amazing!
The bundle offers practical, real-life solutions that have helped me elevate my style while reducing clutter.
Perfect solution to streamline your wardrobe
The bundle has been a game changer for me. It's helped streamline my wardrobe and I've never felt more confident in my outfit choices.
This bundle fits right into my minimalist lifestyle😊
It’s flexible enough to adapt as per different seasons or changes in lifestyle while ensuring you stay stylish all year round.
A must-have if you're looking to elevate your style with ease
enlightening
The timeless elegance guide was exactly what I needed to refine my style
I’ve been trying to simplify my wardrobe, and this bundle is a good place to start. I really like the seasonal capsule guides—it helped me figure out how to mix and match pieces for every time of year. However, some of the advice felt a bit basic, especially for more experienced minimalists. I would’ve appreciated a bit more depth in certain areas. Still, it’s a great resource for anyone looking to downsize their closet.
I love how the guides offer real-life solutions that are not only stylish but also easy to implement
'Thanks to this bundle, every piece in my closet now feels purposeful and stylish
essential
Absolutely love this bundle. It has made getting dressed so easy and my style is on point now!