SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesnโt include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenโt received tracking info within 5 days, please contact us.
My tracking says โno information available at the momentโ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us withinย 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youโve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message onย Contact Usย page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Can't express how much easier it has become to maintain cleanliness with this guide- no more feeling lost amidst all the pet chaos!
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I was constantly stressed about keeping up with pet messes... until I found these guides. They're packed with expert advice that's easy to follow, even when you're juggling multiple pets.
Paws and Order guide is a lifesaver.
This is an excellent resource for any multi-pet household! The step-by-step checklists have made my cleaning routine efficient and manageable. Plus, I'm spending less time cleaning and more time enjoying my pets!
A must-have for any multi-pet owner - it keeps your home fresh and clean.
I appreciated the structured cleaning routines and grooming tips, but I wish there were more examples for different pet types.
It's simple yet effective - I feel more organized than ever before.
Finally, a stress-free way to keep my home clean with multiple pets!
Paws & Order has been great at helping me streamline our pet care routine. ๐บ๐ถ
Love the expert advice, it's made managing pet mess so much easier.
Say goodbye to pet mess stress! ๐
Wow! This guide makes multi-pet hygiene seem like child's play ๐พ Now we can enjoy having both kitties and puppies without worrying about constant cleanup tasks.
I've said goodbye to constant cleaning! More time for cuddles now. ๐
10/10 would recommend!
With two large dogs tracking in mud and shedding nonstop, I was exhausted. This bundle gave me structure. The comprehensive hygiene guide covers everything from entryway setups to smart grooming frequency, and those small adjustments made a huge difference. I created a quick daily reset routine using the checklist, and now cleaning takes minutes instead of hours. The organizing guide helped me assign specific days for baths, brushing, and deep cleaning so nothing piles up. I also appreciated the realistic tone, it feels written for actual pet parents, not perfectionists. After a month, my floors look better, the couch has less fur, and the house smells noticeably fresher. I finally feel like I can enjoy my dogs without constantly worrying about the next mess.
This has been great for keeping odors at bay in our multi-cat household.
Love the checklists, so helpful!
If you're feeling overwhelmed by the mess that comes with having multiple pets, get this bundle ASAP! Paws & Order guide has transformed how I handle pet care at home.
Expert advice on maintaining hygiene with several pets? Yes please!
No more constant stress about keeping up with the furballs' messes - yay! This bundle delivers what it promises: a fresh, clean house even if you live with several furry friends.
This guide is a lifesaver for multi-pet households like mine, really practical tips.
Great organization guide, wanted more visuals included.
Mastered multi-pet hygiene with this bundle, no more stress! ๐
Paws & Order: The Tidy Pet Guide has been such a great resource! It helps you organize your pet care routine without feeling overwhelmed - definitely recommend.