SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Used it for my last trip and didn't forget a single thing. Highly recommend!
I used to be notorious for forgetting things while packing - not anymore thanks to this amazing AI system!
The AI-generated packing list is perfect for someone like me who tends to forget something vital. From toiletries to the right clothing, everything is covered. It takes the guesswork out of packing, making sure I'm ready for anything. What a brilliant idea!
Packing has always been my least favorite part of traveling, but this tool makes it almost fun. So efficient and helpful.
If you're like me who tends to overpack or underpack, you'll love the balance that this smart tool brings in creating perfect packing lists every time.
A must-have for any frequent traveler! I’ve been using this system for a few months now, and it’s transformed the way I pack. It suggests items based on weather, trip length, and even the activities I’ve planned. My packing has never been so well organized, and I always have everything I need.
I am so impressed with how precise this AI tool is! It doesn't just give me a generic list; it personalizes everything based on my trip type, destination, and preferences. Now, I always feel confident that I’m packing exactly what I need without overdoing it. It’s perfect for stress-free traveling! 👗🌞
Say goodbye to overpacking worries.
Brilliant!
The AI does all the thinking for me. I just input my destination, and it gives me a detailed list of everything I’ll need, from clothing to gadgets. It’s amazing how accurate it is, especially when it comes to remembering all those small items I always forget. Goodbye to last-minute packing stress
I absolutely love this product – it’s so cleverly designed and super helpful for forgetful travelers like me 🙌
The best part about using the AI packing tool was that it took into consideration weather forecasts and suggested items accordingly. So helpful when traveling to new places.
This is the best thing ever, I used to always forget important items during my trips but not anymore!
Packing just became so much easier!
I'm loving how easy and convenient it has made packing for me. No more last-minute stress.
Traveling used to be stressful due game of remembering everything. But now? Smooth sailing thanks to AI assistance!
The best part? It learns from your preferences over time – super personalized service.