SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The strategies in the bundle are simple and easy to follow, but they make such a huge difference!
I’m so glad I found this toolkit! It’s been incredibly helpful in soothing my newborn and making feeding times less stressful. The techniques are easy to follow, and I can already see a difference in my baby’s mood
We noticed fewer episodes of crying since starting using these products – happy parents here 🙌
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Parenting a newborn comes with many challenges, but this toolkit has made everything so much easier! The bundle has been a total lifesaver. It includes practical, easy-to-follow strategies for soothing my baby and making feeding time less stressful. I was worried I wouldn’t be able to calm my baby down, but now I feel equipped to handle any situation that comes my way. It’s been a huge relief knowing that I’m doing the right thing to support my little one. I can’t thank you enough for this amazing toolkit! 🌟💖👶
This isn't just useful for parents, even grandparents like me can benefit from it too!
Nights have become more manageable thanks to this toolkit. We've seen drastic improvements in our baby's sleep patterns.
I was skeptical at first but the results speak for themselves. Our little one is calmer and happier after using these techniques.
What an amazing toolkit! My newborn has been fussy from day one, and I was feeling like I couldn’t get it right. But this bundle has been an absolute lifesaver! The soothing techniques have worked wonders in calming my baby, and the feeding tips have made me feel more confident as a parent. I love how the toolkit addresses all aspects of fussiness, from comfort to nutrition
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The tips in the bundle are practical and easy-to-follow
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The tips in here are gold, they really help with understanding why your baby might be fussy and what you can do about it.