SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The drinks feel indulgent but still wholesome. That balance is hard to achieve, and this bundle nails it.
My favorite winter find
I’m impressed by the depth of flavor achieved with simple ingredients. It feels both rustic and refined.
From the first recipe I tried, I could tell this bundle was thoughtfully assembled. The balance of flavors is exceptional—nothing feels overpowering or flat. I particularly enjoy how adaptable the drinks are; you can slightly adjust sweetness or spice levels without compromising the overall harmony. The presentation is clean and easy to navigate, which makes browsing enjoyable. I’ve used these recipes for both quiet nights and small gatherings, and they’ve impressed every time. Guests often ask for the details because the drinks taste unique and carefully crafted. It’s rare to find something that combines creativity, clarity, and comfort so seamlessly.
The instructions are precise, and the results are consistently satisfying. I haven’t had a single disappointment.
This bundle helped me create meaningful little rituals during colder months. It’s more than just recipes—it’s an experience.
So cozy
I appreciate the thoughtful variety. There’s truly something for every taste preference.
Exceptional collection
I was initially skeptical about a digital bundle, but it’s incredibly convenient and well-structured. Everything is easy to follow and beautifully organized.
From quick five-minute comforts to more elaborate creations that feel like a special treat, this collection delivers on every level. It’s become an essential part of my seasonal routine, and I genuinely look forward to using it year after year.
The balance of flavors shows real thoughtfulness. Nothing tastes one-dimensional.
I’ve tried a lot of seasonal drink guides before, but this one actually stands out. The combinations feel imaginative without being overwhelming, and every cup I’ve made has turned out beautifully balanced.
This bundle gave me new ideas I never would have thought of on my own. I love how approachable everything feels while still delivering flavors that seem café-worthy. It’s cozy creativity at its best.
Obsessed already
I genuinely didn’t anticipate how much use I would get out of this bundle. It has completely elevated my at-home drink routine. The variety ensures there’s always something new to try depending on my mood. Some evenings I crave something bold and spiced; other times I prefer something creamy and mellow. This collection accommodates both effortlessly. The organization makes it easy to jump between recipes without confusion. I’ve even started sharing adapted versions with friends, who were surprised by how professional the results taste. It feels both comforting and elevated at the same time.
I didn’t realize how much I needed this until I started using it. Now it’s part of my evening routine, especially on colder nights when I just want something soothing and aromatic.
Flavor heaven. 😍
It’s rare to find something so thoughtfully put together. The variety is impressive, and I appreciate how easy it is to follow along without constantly rereading instructions.
Total delight
I made one of the spiced blends for a small gathering and people kept asking what was in it. It felt special but effortless.
Quiet luxury in a mug
I love how the recipes range from simple and quick to more layered and indulgent. It keeps things interesting throughout the season.
It feels like having a mini seasonal café menu at home. The variety keeps me coming back.