SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A must-have for anyone who loves sentimental cooking.
Downloaded it last night - best decision ever! 👌👌👌 Meals have been deliciously nostalgic since then. Can’t wait to try all the recipes!
I purchased this bundle on a whim and have been pleasantly surprised by its practicality and attention to detail. The dessert checklist ensures you never miss an ingredient while baking your favorite sweet treat from yesteryears! As someone who often forgets one or two ingredients, this has saved me more than once
Who knew reliving childhood memories could be as simple as following a few steps on a guide? This toolkit made me realize how much I missed certain flavors from my youth until they were served again on my plate - all thanks to this ingenious product! If you want an easy way out of your routine meals while also enjoying familiar tastes from your past, then look no further.
fantastic
What sets this toolkit apart is its versatility - savory or sweet, whatever mood I'm in, there's always something suitable available right away. And with printable guides and checklists included too? Cooking really couldn't get any easier!
Nostalgic meals at my fingertips - this toolkit is a dream come true!
Simple, comforting recipes that bring back childhood memories. Love it.
nostalgic
effortless
This toolkit has brought so much joy into our household during these trying times. Recreating our favorite comfort foods has not only helped us bond but also provided us with delicious meals that leave us feeling content and satisfied at the end of each day. Whether we're craving something savory or sweet, there's always something in this bundle that caters to our taste buds.
nostalgic
The dessert checklist is foolproof! Perfect sweet treats every time.
Downloaded it last night and since then, mealtime has never been more exciting! The recipes are straightforward yet deliver big on flavor – exactly what I remember from growing up. But what makes this truly special is its ability to transport me back to my childhood with every bite. It's not just about the food, it’s about the memories that come rushing back.
Comforting flavors, slightly repetitive
This bundle has made mealtime exciting again with nostalgic flavors.