SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Would have liked more guidance for parents of strong-willed teens.
Excellent toolset for building respect and clarity when raising teenagers.
Parenting teenagers can be both rewarding and challenging at times but this digital bundle has been an invaluable tool in guiding me through these complexities. With its clear boundaries setting methods, respectful approach to parenting, and effective ways to navigate issues like teenage lying - I've gained clarity, confidence, and peace of mind knowing that I'm doing all I can to foster respect and care while raising my teenager.
This bundle has been a great help in understanding my teen. The guides and eBooks have given me practical tips to navigate difficult conversations with ease.
This bundle is a must-have for parents of teens. Practical and insightful!
This bundle helped strengthen our relationship in unexpected ways. Grateful for it!
This support package is different from others I’ve tried; it offers actionable strategies rather than just theory, making parenting more fulfilling for me.
This isn't just a one-size-fits-all kind of resource. It offers practical advice tailored for every stage of raising a teen - something I found extremely useful
🔥🔥
this bundle is different, no generic advice here. very insightful and specific
Bridging gaps between myself and my teen seemed impossible until I found this bundle. Now we're reconnecting thanks to its practical advice!
This bundle has truly helped me understand my teenager better. The guides are practical and easy to use, making it simpler for me to navigate the complexities of raising a teen.
Building trust with my teen has never been easier. This bundle is a gem.
Brought clarity in handling tough situations - truly empowering!
This bundle has been a major asset in my journey as a parent. It has provided me with the tools to build trust and foster open communication with my teen.
A must-have resource for all parents - practical, actionable tips included.
the eBooks are packed full of actionable tips that actually work.
Parenting teens is tough, but this resource makes it easier. It's helped me address issues like lying without losing trust or respect.
I've learned so much from these eBooks about building trust with my teenager. They're insightful, helpful and have given me valuable tools that I can apply in real-life situations.
These guides helped me connect with my teen better, great resource!
I found a few of the checklists genuinely helpful for setting boundaries and expectations. Still, the guides felt dense and required a lot of reading without much variation in format. A clearer progression between sections would have improved the overall experience.
Limited discussion on co-parenting challenges.
I was lost about how to approach sensitive topics, not anymore!
The checklists are perfect for keeping track of progress. They've empowered me to handle the ups and downs of raising a teenager with care.
I appreciate the intention behind this bundle and the focus on respectful, no-drama parenting. There are thoughtful points about handling lying and emotional conversations. However, I expected more actionable frameworks instead of mostly text-based explanations. The content isn’t bad, just not as dynamic or structured as I hoped. It may work better for parents who enjoy reading in-depth material.