SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Absolute relaxation achieved over the weekend.
worthit
Brought peace and joy to my weekend😊
Love this pack! It's perfect for anyone needing a break. The guides are easy to use and the checklists keep me focused on relaxation. Best investment I've made in self-care.
Love the checklist, weekend planning sorted!
practical
I've always struggled with finding zen on weekends but this pack has been such a help. The techniques are simple yet effective and have created an atmosphere of peace in my life that lasts beyond the weekend.
Perfect for a stress-free weekend, loved the easy-to-follow guides!
This bundle is not your typical relaxation guide. It's unique and tailored just right. I love how it combines practical checklists with meaningful relaxation tips that truly helped me disconnect, rest, and recharge. Feeling rejuvenated and inspired!
satisfying
This bundle really helped me disconnect
The digital resources are so convenient! Now I can plan last-minute stress-free weekends without any hassle
Who knew finding Zen could be so simple? This guide was an eye-opener👀👀👀
As a busy professional, this bundle has given me the mental break I needed 👍
I absolutely loved the idea behind this relaxation bundle. The guides are informative and very easy to implement, especially the Zen guide—it really helped me unwind. The only downside for me was the digital format; I’d prefer a physical booklet for easier reference while relaxing. It didn’t ruin my experience, but it would’ve been better to have something tangible. Still, a fantastic product that helped me escape my busy life for a weekend.
fantastic
Ultimate escape from weekly stress! 🙌 🙌 🙌 🙌 🙌
If you're looking for an effective way of achieving inner calm during your off days, look no further than this bundle; it's fantastic!
splendid
Easy-to-follow guides, stress-free weekends guaranteed.
A must-have for peaceful weekend planning 👍
This isn't your typical relaxation guide; it's tailored perfectly to help you disconnect from everyday stresses. Not only did I feel rested, but also rejuvenated!
nice
Establishing regular relaxation habits has never been easier thanks to this pack! Highly recommend it
Had a fantastic experience with this pack! The guides were super easy to follow, and I found myself actually relaxing for the first time in ages. A real lifesaver for busy professionals like me who struggle to unwind during the weekend. Highly recommended!