SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
4 star
4 star
This 3-in-1 bundle kept me motivated throughout my decluttering journey - loved it!
This bundle has been an absolute blessing during my recent move. The smart guide was particularly helpful in teaching me how to let go of items I no longer needed and making space for my new home.
Got to hand it to this pre-move bundle - makes moving feel like a breeze rather than a chore. The starter checklist is super actionable and helps you tackle each room one by one
4 star
Made my move across country much easier! The checklist was a step-by-step guide to declutter each room.
This digital pack is amazing! The step-by-step instructions really helped me focus on what's important.
The eBook included in this bundle is just amazing! It really helps you tackle the mental side of decluttering while keeping things easygoing.
👏👏
If you're about to move, get this bundle ASAP! It’s straightforward and makes packing feel like a piece of cake 🍰
I'm usually overwhelmed by moving but not this time - all thanks to these resources.
Moving can be overwhelming but with these tools at your disposal, it becomes manageable and even enjoyable! The best part? Only items that truly add value make the cut!
What sets this product apart from others is its simplicity! No vague advice here - just clear, actionable steps that are easy to follow
Moving soon and got hold of this 3-in-1 resource - what an absolute gem! It's helping me make tough decisions on what to keep or toss away ensuring only valuable things are coming along with me.
This 3-in-1 bundle has been a real help during my recent move. The decluttering guide was full of practical advice that made it easier to decide what to keep and what to let go.
This decluttering guide is perfect, so simple to follow. Made moving easier than expected!
This isn't just another generic resource on sorting and packing – it's a comprehensive toolkit designed specifically for pre-move decluttering. And trust me when I say it makes all difference!
I appreciated the simple design and easy-to-follow instructions for sorting and packing.
Effective
Bought this pre-move bundle recently and boy did it deliver! From helping me decide what stays behind to making packing less stressful...it covered all bases 💯
With quick wins that kept me motivated, I started enjoying the decluttering process. Great purchase!
Used this bundle before my move and it made decluttering so much easier.
Great tool for first-time movers like me. Kept me organized and saved so much time!
4 star