SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Absolutely love how time-saving this pack is! More time for me and less worry about meal planning 🙌🏼
What a relief to have these tools at hand. Meal planning has never been simpler, leaving me extra time for family fun.
Very helpful
Honestly, I've never been this excited about cooking before. The guides make everything seem so simple and fun - I feel like a pro now lol.
Tired after work? No worries! With these recipes, you can whip up something delicious without breaking a sweat 😅 It doesn’t get any more low-effort than this!
this bundle is amazing!! quick and tasty dinners that even my picky kids love 🙌 beef stroganoff was a hit!
Worth it
I really like this pack! It’s perfect for those days when I don’t want to spend too much time in the kitchen. The recipes are easy to follow, and the meals turn out great every time. My only complaint is that some of the recipes feel a little too basic, but that’s easily fixed by adding a few extra ingredients for flavor. Overall, a great bundle for anyone who needs quick and cozy meals
From the kitchen novice to the seasoned chef—everyone will appreciate this bundle. The recipes are straightforward and the tools helpful, making cooking a breeze
If you're looking for low-effort dinners that still taste amazing, look no further! This bundle has you covered
The variety of dishes offered here is impressive; there's always something new to try out every day.
Delicious meals!
Gotta say as someone who loves cooking but hates spending hours doing it this has been an absolute blessing 🙌 The variety keeps everyone happy and the simplicity makes everything stress-free.
No more takeouts on lazy nights, these quick recipes got me covered!
If your kids turn their noses up at most foods like mine do... then trust me, you need this bundle! So many kid-friendly options that even they couldn't resist 👍
This has been a fantastic addition to my kitchen! The slow cooker guides are so easy to follow, and I love the convenience of preparing meals ahead of time. The meals are comforting and flavorful, and my family loves them. I really appreciate how little effort is required to make these hearty dinners. I’ll definitely be using this bundle regularly