SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
As an eco-conscious consumer navigating the often confusing world of beauty products, finding this digital skincare bundle felt like striking gold! Not only does it provide comprehensive breakdowns of common (and not so common) ingredients found in cosmetics but also gives invaluable advice on choosing safe products for my skin type. The best part? Everything is digital which aligns perfectly with my commitment to reduce waste.
I didn’t think I needed something like this, but now I can’t imagine not having it. It’s like flipping a light switch in a dark room—you suddenly see everything clearly.
Short and sweet: perfect
I appreciate how it explains why certain ingredients work well together and which combinations might be too much. That insight helped me avoid overloading my routine.
This guide pack goes far beyond surface-level advice. It dives into how ingredients interact with different skin types, common misconceptions, and how to build a balanced routine. What I appreciate most is the logical structure. Each section builds on the previous one, so you gradually develop a deeper understanding instead of feeling overwhelmed all at once. It feels like a mini masterclass that you can revisit anytime. I’ve already seen improvements simply by being more mindful about what I use daily.
Love that everything comes digitally; very convenient and eco-friendly too ❤️🌎
Great investment
Finally, something that makes sense of confusing labels. I no longer feel tricked by fancy marketing terms. Knowledge really is power here.
I like how practical it feels. It doesn’t just define ingredients; it explains their purpose and ideal usage contexts. That extra layer makes all the difference.
The layout is intuitive, which makes learning enjoyable. I keep discovering new details each time I revisit it. It’s one of those resources that grows with you as your knowledge expands.
Since using this ingredient guide pack, shopping for skincare items feels less like a chore filled with uncertainty and more like an exciting treasure hunt! The information provided within each section is detailed yet easy-to-understand even if you're not a science person; it truly makes decoding product labels fun! Plus there's something incredibly empowering about being able to confidently choose healthy options based on actual understanding rather than relying solely on sales pitches or flashy packaging.
So informative!
This bundle exceeded my expectations. It’s detailed, structured, and surprisingly engaging for educational material. I’ve learned more in a few days than I did from months of random online research.
The ingredient safety insights were especially valuable. I feel more at ease knowing what to look for and what to limit.
From the very first page, I could tell this was thoughtfully created. The information flows naturally, and even complex topics feel approachable. I’ve taken notes and highlighted sections because it’s genuinely that useful. It’s empowering to understand what you’re applying daily instead of just trusting packaging claims.
no more fear of unknown ingredients. this guide pack is a godsend for the conscious consumer 🙏
Five-star quality
I love how it respects the reader’s intelligence. It gives you the facts and lets you decide what works best for you.
So empowering
This has transformed my shopping habits. I’m far more intentional now. No more buying products just because they’re trending.
Exceptional resource
The bundle format is brilliant. Having multiple focused guides makes it easy to revisit specific topics without rereading everything. It feels organized yet flexible.
Prioritizing self-care includes taking time to know what we put onto our bodies as much as into them - that's where this skincare ingredient guide pack becomes invaluable. As someone who is passionate about personal wellness, I appreciate the level of detail and research that has gone into creating these guides. It's not just a list of good or bad ingredients but rather an in-depth exploration of what each component does, how it interacts with others, and its potential benefits or drawbacks depending on individual skin types.
I appreciate the balanced tone. It doesn’t fearmonger about ingredients but explains potential concerns calmly and rationally. That approach builds trust.
I’ve recommended this to family members who were confused about skincare. It’s accessible enough for beginners yet detailed enough for enthusiasts.