SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesnβt include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenβt received tracking info within 5 days, please contact us.
My tracking says βno information available at the momentβ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us withinΒ 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youβve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message onΒ Contact UsΒ page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
this product's made me fall in love with self-care again. so grateful π.
beyond impressed with these results!
I was skeptical at first but boy, did this prove me wrong! The steps are super simple to follow, making my daily routine effortless yet effective.
my sensitive skin usually reacts badly to new products but not with this one!!! finally found something gentle enough that still delivers results π love love love it!!!
this pack truly masters each step.
this skincare combo is everything π each step targets different issues which have helped improve my overall complexion tremendously. love love love!
I am beyond impressed by how much healthier my skin looks after using this comprehensive package. Every single product contributes uniquely towards achieving that flawless glow!
The convenience of having every step in one package cannot be overstated. Not only does it save time but also ensures you don't skip any crucial part of your skincare regime.
this 5-step routine has been a lifesaver!! itβs simplified my daily regime so much without compromising on quality. you can really feel the difference after each use π
i'm amazed by how effective this skincare pack is! from cleansing to moisturizing, every step makes a noticeable difference. great value too considering everything that's included
My go-to solution for all of my skin problems! This 5-in-1 pack takes care of everything from cleansing to moisturizing - couldn't ask for more.
The ease of use combined with noticeable improvements make this 5-in-1 kit worth every penny spent on it! My facial texture improved drastically within weeks β no more rough patches or dryness!
the best decision i made was investing in this multi-step routine β¨itβs not only straightforward but also incredibly beneficial for your skin health
After using this 5-part regimen, I noticed visible improvements on my face - less blemishes, more radiance! What an excellent product that delivers real results!
i can't stress enough how much i adore these products. they're gentle on the skin yet provide incredible results β truly worth every penny π°
This product takes care of everything - cleansing, toning, moisturizing...you name it! And what incredible results β Iβve noticed clearer skin within just weeks of using it.
Fantastic buy! This comprehensive set provides you with all you need for a complete skincare regimen. Definitely worth every penny as the outcomes have been nothing short of remarkable!
i'm impressed by how well thought out each component is β from cleansing right through to moisturizing β everything works together seamlessly leaving me with soft supple skin π