SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Finally, a tool that helps me understand my child's emotions better. The AI is incredibly intuitive and easy to use.
The way this guide uses AI to manage kiddo emotions? Simply put: wowza 😮
Such a wonderful resource!
worthwhile
I've found a new level of connection with my child thanks to this toolkit.
Never thought I'd see the day when technology could help manage emotions. This guide proved me wrong.
This toolkit has changed our lives! My kids are happier and we communicate much better now.
The way this toolkit uses AI to give insights into my baby's emotional state is nothing short of genius.
This toolkit has made such a positive impact on how I approach my child’s emotions. The tips are simple but effective, and the AI-powered advice is spot on. I feel so much more confident in my ability to support my child through tough emotional moments.
impressive
I'm so impressed with this 3-in-1 guide. It really helps me navigate through my child’s emotional world.
Recommend
Wow! This guide has been a real lifesaver. It's helped me understand my child's emotions better and respond in the most effective way.
This toolkit has made dealing with tantrums less stressful than ever before. Kudos to whoever thought about incorporating tech into parenting!
This toolkit has been a huge help! It made handling emotional moments with my child so much easier. The AI-driven advice is very insightful, and I love how personalized it feels.
All parents out there looking for some help, look no further…this toolkit is gold 🏆
This toolkit has been an absolute godsend. Can't recommend enough!!
The step-by-step approach really helped me understand how to use AI for my child's emotional needs!
This 3-in-1 guide has been so helpful in managing my toddler's tantrums. A must-have for all parents out there.
I was initially skeptical, but wow! This guide is packed with value. The AI-driven tools are not only innovative but surprisingly intuitive. It helped me pinpoint emotions I didn’t even know my child was experiencing, and the step-by-step framework for managing those feelings has been incredibly helpful. I feel so much more prepared as a parent and so much closer to my child. I appreciate how this toolkit simplifies something that could be overwhelming.
The use of AI in this guide is nothing short of revolutionary. My approach to parenting has been forever changed.
A total win-win situation: easy-to-use + effective results in understanding your child's emotions 👏👏
This toolkit is every parent's dream come true. It simplifies parenting by helping us decode our children’s emotions with ease.
The 3-in-1 aspect is the cherry on top. You get different perspectives in one package.
The tips are clear, concise, and easy to follow. I love how the AI provides personalized advice tailored to my child’s emotions. It’s made handling tough moments so much easier, and I now feel like a more confident parent. 😊