SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
suitable
The peace of mind is priceless. 💖
An absolute must-have if you're worried about what your kid might stumble upon online. I'm very satisfied with its performance so far 👏
This is exactly what I needed. 👍
As a mom, it's been tough keeping up with my children’s internet habits. This 5-in-1 bundle has made that job so much easier!
🌟🌟🌟🌟🌟
If you’re a parent trying to figure out how to safely navigate your kids’ online lives, this is a must-have. I feel so much more confident in how I’m managing things. 💯
favourable
Gives me peace of mind as a parent in these times where everything is digital and potentially dangerous for young minds.
commendable.
These guides are perfect! I no longer feel overwhelmed by all the digital dangers out there. I know exactly how to monitor my kids while respecting their independence. 🙌
Good content overall, though some strategies felt repetitive.
The perfect tool in the modern world to protect your child from harmful content on the internet. Couldn't be happier with it!
acceptable.
I was skeptical at first, but now I wouldn't be without it! The comfort of knowing what they're exposed to is priceless.
outstanding
This digital monitoring system is a lifesaver for busy parents! I can keep tabs on the kiddos while getting work done.
approve
So happy with the peace of mind this bundle has given me. It’s like having a roadmap for navigating the digital world with my kids. Plus, I can monitor them in a way that doesn’t feel invasive. ✌️
fine
I feel like I have a handle on things now. The AI filtering is a game-changer, and the monitoring guide made everything simple. No more guesswork for me. 😎
💖💖💖
Huge fan of the “Click Wise” guide! It’s filled with actionable tips that have really helped me understand my kid’s online life. I know how to keep him safe and still let him explore. 👍
🙌🏼
Really appreciated the helpful tips. My kids are more cooperative now, but some advice felt a bit too generalized.