SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
If you struggle with keeping up with household chores, give this method a try - it's been so helpful in maintaining cleanliness all around our home! You'd be surprised how much easier spring cleaning becomes when you've already done most of the work during winter 😂
It's like having a personal assistant helping you schedule your deep cleans...without the cost 😉
This guide takes the guesswork out of deep cleaning. Now, I can focus on enjoying my clean house!
awesome
You guys! This system is amazing. The seasonal checklist was exactly what I needed to finally get a grip on deep cleaning. Plus, the AI tools make everything so much easier to manage. 👏
💕
My house has never been this consistently clean before. I'm so glad I found this guide!
nice
What a time-saver!
The seasonal approach to deep cleaning is genius! I'm feeling super productive and my home looks amazing.
Thanks to this guide, I have more free time since I'm not constantly playing catch up with housework!
🎉🙌
Phenomenal!
I absolutely love how organized everything is. Each season has its own guide and checklist, making it easier to focus and not get overwhelmed. This system is so well thought out.
fine
Makes deep-cleaning less daunting and manageable - even enjoyable if you can believe that!
Very helpful, but needs better AI tools.
The guide’s structure is great, but I wish it had more specific instructions on certain tasks. Still super useful though!
💥💥
A great tool if you want your house consistently clean but don't know where to start or what to prioritize each month/season.
Just finished my seasonal deep clean, and wow! This guide made it so easy. I was able to plan everything out in advance.
Absolutely love this resource! 😍
ok
The seasonal approach makes so much sense and has made a big difference in maintaining cleanliness
The seasonal guides were incredibly organized, and the stress-free approach really helped with my cleaning anxiety. However, I did find some parts of the seasonal swap method confusing. It wasn’t always clear which items to prioritize. It’s a great system, just needs a little refining.