SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Meal prep has never been easier thanks to this kit. It helped me organize everything so I can quickly grab what I need. The system really improved my kitchen flow
Can’t recommend it enough!
It’s exactly what my kitchen needed!
I've recommended this to all of my friends - they're as thrilled with it as I am 🙌
I’ve always struggled with a cluttered kitchen, but this set has helped me take charge of the mess. The easy-to-follow digital templates and tips on organizing kitchen supplies have made a huge difference. I love how the system helps reduce waste and keeps everything in place. With its thoughtful and detailed approach, meal prep has never been easier or more enjoyable. Highly recommend this to anyone who wants to optimize their space and workflow
I’m amazed at how much better my kitchen feels. Everything has a designated place, and it’s so much easier to cook and clean up now. The guides were really helpful, too!
A great investment!
This kit made organizing my kitchen a breeze. It’s so well thought-out, and the space-saving tips are fantastic
I can’t believe I didn’t do this sooner!
So easy to use!
I can’t believe how simple it was to organize my kitchen with this kit. The step-by-step guides were clear and effective. Now I have everything I need right where I want it
This smart workflow kit is a lifesaver! My kitchen has never been more organized 😊
If you want a smooth, organized kitchen, this kit is exactly what you need. The digital tools helped me find the perfect workflow, and now everything is in its place
Couldn’t be happier!
This kit is a lifesaver for my tiny kitchen. It helped me optimize my space and made meal prep so much easier. I’m cooking more efficiently now, and the organization system has worked wonders!
Fantastic
This smart kitchen system has helped me revolutionize how I approach cooking and storage. It covers all aspects of my kitchen organization—from spice racks to pantry shelves. The digital planning tools let me track everything in a few easy steps, reducing unnecessary clutter. No more hunting for utensils or jars; everything has its place now! Honestly, if you're looking to make your kitchen more efficient, this is your answer
I’m so impressed!
This kit made organizing my kitchen a lot easier. The tips on storage systems and kitchen flow were perfect for my space. It’s been so much easier to keep everything tidy and find things.
Incredible organization at your fingertips!
This was exactly what I needed for my kitchen. The digital guides were easy to follow, and now I have a more organized and functional space. It’s perfect for anyone who wants to simplify their kitchen life!
I never realized how chaotic my kitchen was until I used this kit. Now everything is organized, and I can cook without distractions. The guides made it super simple to follow. Love it!
💖💖💖
This is, without a doubt, one of the best kitchen investments I’ve made. I used to waste so much time trying to find the right tools or ingredients, but now everything is right where I need it. The system is so easy to implement and has helped me create dedicated spots for all my kitchen essentials. Plus, it’s not just about organization—it’s about maximizing space and improving kitchen flow
A fantastic resource!