SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I'm a first-time dad and this kit took away so much stress from feeding time. Highly recommend for other new parents out there 🙌
Made introducing new foods fun and stress-free. Highly recommend!
These guides are super helpful for first-time parents like us. We feel confident about our baby's nutrition now.
wow
The allergy checklist was my lifesaver, helped me detect some potential sensitivities early on.
Superb 🎯
This bundle has been a lifesaver in managing my baby’s potential food allergies. It gives clear guidance on what signs to watch for. Really recommend!
All resources are digitally accessible which makes them handy anywhere, anytime. Great concept!
Love the safety focus in this toolkit, baby's health first!
I'm a first-time mom and this has been my go-to guide for feeding my baby. The homemade food recipes are great!
Perfect!
Love the easy to follow guides and checklists, made starting solids a breeze!
This bundle is amazing, especially the allergy checklist. No more guessing if certain foods are causing reactions!
recommend
Love the easy-to-follow guides and checklists! However, found some of the information a bit overwhelming as a first-time parent.
This bundle is amazing! It's like having an expert in your pocket.
As a caregiver, this comprehensive digital bundle is perfect! It's full of expert advice tailored specifically for early stages of feeding.
❤️❤️❤️
First-time parent here, this bundle has been an incredible help 👏
These resources gave me confidence during every mealtime. Great value!
I appreciate the growth tracking feature of these resources - it really helps mark milestones as we introduce new foods. A great buy!
I was really worried about food allergies, but the Tiny Tummy Detectives checklist helped me relax.
This toolkit took away all the stress about when to start feeding solids. It's great!
Navigating baby's diet seems less daunting now. These resources are invaluable!
Fantastic tool for tracking baby’s growth as they start on solids 🌟