SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
no more endless searches! everything needed is right here in one place.
i appreciate the gentle solutions for tummy issues, they work wonders!
💞
Soothing my newborn has never been easier. Great value.
Best guide to understand why babies cry and how to comfort them.
Wish I had found this earlier. No more sleepless nights
this bundle has been such a help. i was constantly asking myself why my baby cries so much and this guide really helped me understand better.
This is a must-have for all new parents out there!
All-in-one bundle saved me so much time searching for resources 🙌
New parents will find this so useful. It gives you the confidence to handle those tough early days with your little one.
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Every new parent should get their hands on this. The insights into why babies cry are invaluable.
Wow, this bundle eased my worries about soothing my newborn.
The tummy relief checklist was my favorite part because it gave me simple steps to try instead of guessing. The bundle feels thoughtfully put together and easy to follow. I just wish there were more specific age-based examples for different newborn stages during those first months.
This bundle has been a blessing. It's like having an expert right there with you, helping understand why your newborn cries and how to soothe them.
I appreciate the all-in-one approach of this bundle. No need to search everywhere for answers—it's all here in one place.
three resources in one place? time and effort saved
This newborn support system gave me a clearer understanding of what might be behind my baby’s crying instead of just assuming something was wrong. I especially appreciated the emphasis on creating a peaceful sleep environment. A few sections could have been more concise, and I sometimes had to reread parts while tired. Still, the guidance feels grounded and practical, and it definitely reduced my stress during those early weeks.
No more guesswork on why babies cry thanks to these insightful strategies that helped calm down mine effectively
No need to search elsewhere - everything you need to calm your newborn is right here in this bundle.
As a first-time mom, I appreciated how clearly the guide explains common reasons behind newborn crying. The tummy checklist was especially reassuring. I did find a few tips repeated in different sections, but overall it felt supportive and practical.
Honestly speaking, having all necessary resources bundled up together saved not only effort but also precious time that I could spend with my baby instead