SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Loved how easy this made planning my trip to Norway!
wow
If you're a traveler like me who loves winter vacations but hates overpacking, this is perfect! It even has tips on how to experience iconic winter experiences like Northern Lights safely.
Excellent 🌟
I took a trip to Iceland and followed this packing guide down to the last detail. The suggestions were spot-on, and I stayed warm the entire time. The Northern Lights tips were a lifesaver, too. Highly recommend for anyone traveling to cold climates!
Truly inspiring! 🙌
Saves time with efficient packing tips, love it!
Absolutely love it!
This packing system is a must-have if you’re heading anywhere cold. The guide is easy to follow and made packing so much faster. Plus, knowing what to expect on my trip to Iceland made it a lot more enjoyable. 😎
Just got back from a winter trip to Iceland, and the digital bundle was my savior. It made packing so easy, I didn't forget anything essential for the cold weather! The best part? The guide on experiencing Northern Lights - it was magical 🌠
boosted my confidence
Used this on a recent trip and it was amazing! Felt super confident knowing exactly what I needed from start to finish.
If you’re heading to cold places like I did, this guide is a game-changer. The tips on packing efficiently saved me so much space, and I felt comfortable throughout my entire trip.
Empowering and practical!
winter travel? no worries now 😊
Got back from an epic winter adventure, and I owe it all to this fantastic packing guide! It was so easy to stay warm and comfortable with the detailed clothing and gear lists. The best part? No stress about forgetting something essential. I loved the curated destination recommendations too - found some real hidden gems for my snowy travels. And let's not forget the insider tips for seeing those magical Northern Lights in Iceland - truly a bucket list experience! If you're planning any cold climate travel, do yourself a favor and get this bundle.
Just came back from a trip to the Swiss Alps and this guide was essential. The packing tips helped me stay warm and the recommendations for things to do in winter were spot on. Seriously, every winter traveler needs this!
💖💪
It’s crazy how much more relaxed I felt during my winter trip after using this guide. Not only was I prepared, but I also had a blast exploring new places. The Iceland tips were gold!
fine
Checklists were a lifesaver.
solo trip to Iceland was a breeze, thanks to the northern lights tips.
I'm always stressed about overpacking but not anymore thanks to these expert packing strategies. Also discovered some amazing winter destinations that I can't wait to visit next year!
snowy destinations? no stress with this guide. learnt so much about the northern lights in iceland 🤩
The destination guide was super useful for planning adventures in chilly climates. Just wish there were more countries included!