SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
this bundle is a real stress-buster. i've been using it for a month now and the difference in my mental clarity is astonishing! love how easy the movements are to incorporate into daily routine.
💕
Prioritizing well-being has never been easier.
Finding peace of mind with these resources. They are accessible and effective. Love it!
The perfect solution for someone like me who needed low-impact exercises to relax
Simple and effective, well worth it.
The checklist is so easy to follow, I feel more relaxed already.
🔥🔥🔥
it helped me integrate exercises into daily life without feeling overwhelmed or stressed.
Needed clearer sequencing of what to do first
a must-have for any busy professional looking to reduce stress in their life!
🤩
Felt calmer after first use.
✨
This bundle is perfect for beginners like myself who are new to exercise or those simply looking to relieve stress through gentle movements that promote calmness.
Impressive
This kit is perfect for those who like me, prefer low-impact exercises that promote relaxation and calmness. It’s an easy way to start your journey towards mental wellness.
this 3-in-1 bundle has helped me integrate calming exercises into my daily routine so easily. the tips are actionable and have made a noticeable difference in my mental clarity.
This workout kit has truly transformed the way I handle stressful situations at work now instead of bottling up those feelings I use these exercises as an outlet resulting in better productivity and mood throughout the day.
i've always struggled with anxiety but since using this kit, I'm feeling much calmer and more relaxed. the guide on how walking can reduce stress was enlightening - who knew such a simple activity could have such profound effects?
This bundle has been great for integrating calming exercises into my busy day.
Practical guide on physical activity has eased my stress significantly, props to this bundle!
Absolute calmness achieved with this.
Better mental health through walking.
Mindful movement from the checklist has really improved my mental clarity.