SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
As a busy professional, I found this digital collection incredibly helpful. It's designed with mental health in mind which is something I haven't come across before. Cleaning has become less of a chore and more of an activity that promotes well-being.
As someone struggling to find balance between work and home life, this product couldn’t come at a better time! Now planning out when to tackle what task doesn’t feel daunting anymore because everything’s laid out clearly in front of me
This bundle has been a real boon for me. I've always struggled with maintaining an organized space, and the clutter was beginning to weigh on my mental health. The cleaning plan provided in this package helped me transform not just my physical environment but also my state of mind.
Loving the mindful approach to cleaning, it's truly transformed my space and mind.
As someone with a busy schedule, finding time to clean can be stressful but this bundle changed all that for me! Now I get the job done without any added stress or worry.
The mental health-friendly checklist is such a great tool! It keeps me focused while ensuring that my well-being doesn't take a backseat in the process. Plus, it makes cleaning feel less overwhelming and more manageable.
This plan made tidying up easy and stress-free! Following the step-by-step guides not only cleared up my space but also made me realize how much a clean environment boosts productivity.
OK
Love how this bundle makes cleaning less overwhelming and more therapeutic.
One thing I love about this bundle is its focus on creating a peaceful, organized space without causing overwhelm. With its help, I've managed to create a personal retreat right in my bedroom!
I've always felt overwhelmed by the clutter in my home. This bundle has helped me transform my space and, consequently, my mind. The detailed checklists are a godsend for someone like me who struggles to keep track of cleaning tasks.
I think this is a solid starting point for someone new to structured cleaning, especially if you struggle with overwhelm. For me, though, much of the information felt familiar and a bit surface-level. I would have liked deeper strategies or more advanced planning templates to make it stand out more.
it's more than just a plan, it's an approach to wellness. love it!
Would prefer more minimalist design options.
wow
Makes planning a breeze! i can finally organize my space without feeling overwhelmed.
i've always struggled with keeping things tidy due to my busy schedule but these guides have been so helpful! they're easy to follow and make me feel accomplished once done.
this digital collection has changed the way I approach tidying up, no longer am I overwhelmed by the task at hand. it’s made cleaning an enjoyable part of my routine
i'm not usually good with routines but this makes it so much easier
A tidy home really does boost mood and productivity - this bundle shows you how
✨
No more stress about planning my cleaning schedule, thanks to this awesome resource.
I must say, having a tidy environment does indeed boost your mental health. Since using these guides and checklists from the bundle, I’ve seen an improvement in both my mood and productivity levels—it’s amazing!
The bedroom cleaning guide is one of my favorites! It not only helped me create a clean, calming retreat but also taught me how tidiness can melt away stress. This was something new to me and now I look forward to maintaining that tranquility every day.
Love the bedroom cleaning guide, my mind feels lighter already!