SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Love the practical tips in this bundle! Really helped me manage my stress levels 😌
splendid
Started using the tools from this bundle recently and already seeing improvements in managing anxiety 🙌🙌
This is more than just tips, it’s a holistic approach to teen mental health. The guide, checklist, and eBook combo works wonders.
As a teacher, I found the resources in this pack incredibly helpful. They're teen-focused and easy for them to follow.
This bundle has been a solid resource for my daughter. The Peace of Mind Checklist was especially helpful in setting up her routine. She’s felt less anxious overall, and I see improvement in how she handles stress. However, the layout of the eBook wasn’t as engaging as I hoped—there are a lot of words with little visual variety. I think some interactive elements or illustrations could make it more teen-friendly. Still, I’m pleased with the overall results
I've been using this digital resource for a while now - it's different because it offers more than tips; there are actual steps you can take every day!
awesome
This digital guide is different – it's not just tips but real strategies that have improved my mental well-being immensely!
ok
This digital package is excellent! It's specifically designed for teens and addresses our unique struggles with mental health. The practical tools are super useful - they're simple yet effective strategies to deal with anxiety and stress.
The guide is so insightful, it's helped me navigate teen life.
This isn't your typical digital resource; it offers more than just tips. There are expert insights, guided reflection steps...it's holistic!
worthwhile
This toolkit was just what I needed to understand and manage my mental health better. It's easy-to-follow, practical, and really effective.
As a teacher, I found this bundle incredibly useful for supporting my students' mental health. Highly recommend!
The eBook’s self-reflection part is enlightening! 😊
If you're dealing with school stress or relationship issues, this bundle is your best bet. It provides real strategies that have made managing anxiety so much easier for me.
Mindful practices guide is a gem.
Got this for my daughter - the daily routine checklist has been super helpful for her emotional well-being. A great resource!
I'm a teacher and got this resource for my students. It's tailored specifically for their age group and addresses their unique struggles - something not many resources do effectively!
recommend
fascinating
This isn't just another generic resource, it goes beyond by offering detailed insights into the mental health challenges we face as teens. The checklist has been a great tool for me to establish daily routines promoting emotional well-being.
This bundle has been my companion.