SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The best part about these guides? They're adaptable for any size family or household 🏡
Just got this toolkit and it's already making a big difference in our home. The guides are simple, straightforward, and easy to follow.
Highly recommended!
I’ve been using this for a couple of weeks now, and it’s definitely helped my family stay organized. The chore charts are practical, but I was hoping for more kid-friendly visuals. I also wish the grocery shopping tips covered more than just list-making.
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these essential tools have made such a positive impact on our daily routines – highly recommend them!
nifty
The toolkit is awesome, don’t get me wrong. But I did find the laundry tips a bit basic for my needs. I had hoped for a bit more variety in the strategies. Still, everything else is fantastic!
The family chore calendar is perfect!
I can’t believe how much easier this toolkit has made everything. The chore charts for kids are a big win, and the grocery shopping tips are brilliant. It’s been a huge help in keeping our family organized and stress-free!
This toolkit is a must for busy families! The family planner alone is worth it, and the chore charts have made getting the kids to help so much easier. The whole family is more organized now!
The chore charts work well, just wish they were bigger.
If you struggle with keeping your home organized (like me), then you should definitely check out these guides. You won't regret it.
My house is finally running smoothly!
As someone who struggles with organization, this toolkit has been a lifesaver. The grocery shopping tips and chore charts for kids have made our daily routine so much easier. It’s like I have a personal assistant now!
Couldn't be happier with it.
Wow, I can’t believe the difference this has made in our house! The chore charts keep my kids motivated, and the grocery shopping is so much smoother now. This toolkit has definitely made life easier for us.
Love the AI planner, but it's too detailed.
It’s been a huge help in organizing chores, but I feel like the grocery section needs more detailed strategies for meal planning.
Very motivating and insightful. 🌟
Love how the toolkit helps keep everything organized! It's like having a personal assistant for your household needs.
💯💥
didn’t realize how much I needed this until I tried it
The family planner feature is excellent, but I find the cleaning checklist overwhelming sometimes. Still, very useful.
Life before this toolkit was a mess