SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
the guide on how to handle an anxiety attack was a huge relief for me.
Great anxiety checklist, just wished for more variety.
breathe in, breathe out... and just like that, my stress disappears. magic!
The checklist keeps me consistent with daily calming habits, which I really needed. I like how everything is straightforward and actionable. I just wish there were a few more advanced strategies included beyond breathing work.
This pack is perfect for anyone struggling with stress or anxious feelings... like me!
I've gained so much confidence knowing I can manage my own anxiety now.
the checklist keeps me on track every day, no more overwhelming stress 😊
i've gained so much control and peace from these resources. they're practical and easy to follow
Breathing guides helped, though some sections overlap slightly.
The guides are not overwhelming at all. They focus on real-life situations which is great.
really appreciate the checklist, it's been keeping my anxiety at bay every day :)
wow! immediate relief from panic moments using the suggested techniques.
it's amazing how quickly you can reduce anxiety using these methods. deep breaths really do help!
Decent content, somewhat repetitive.
i've found such peace and balance in my daily life since using these techniques
No matter where you are - home work or out public - this pack ensures you have all tools needed for finding calm keeping anxiety at bay
since using this bundle, I've noticed I'm more balanced throughout the day. The peace it brings is incredible!
love how it's simple but effective, really helps with my anxiety
these breathing exercises brought immediate relief during my panic attacks, thank you!
This bundle has been so helpful for me! The daily checklist keeps me focused on maintaining a sense of calm throughout my day.
this is not just another resource, it's a practical guide that has truly made a difference in my life. the checklist keeps me on track daily.
this 4-in-1 pack has been so helpful in finding peace during anxious moments.
Lasting calm and balance? Check! This bundle delivers what it promises.
The immediate relief from these breathing exercises is astounding! Such an essential tool for anyone dealing with overwhelming moments of stress or panic
the step-by-step instructions were so easy to follow and really effective.