SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
nice
The checklists in this package have been super helpful in preventing accidents before they become major issues – no more unexpected surprises on the carpet!
Cleanup made quick and easy, thanks to the guides in this pack. Now I can handle any mess my pets make!
Pet mess management made easy. Love it!
No more stress about pet messes, yay!
Just got this bundle and it's already making a huge difference. The guides are easy to follow, especially the one about reducing pet clutter. My home feels less chaotic now 👍
I was always stressed about keeping my house tidy with two playful dogs around, but not anymore. This bundle helped me reduce clutter and keep everything in order, especially loved the 'Pawfect Order Checklist'.
The Pawfect Order Checklist keeps everything in order. No more chaos!
This bundle is full of solid advice! I really appreciate the practical, step-by-step checklists and cleaning hacks. The only minor issue I had was with the pet clutter guide—there are a lot of general tips, but I was hoping for more specifics on organizing pet food and grooming products. Still, it’s a valuable resource for any pet owner!
The checklists are a lifesaver - keeps everything organized from toys to grooming essentials!
This bundle makes managing pet messes feel almost effortless. Highly recommend!.
wow
Pet mess management just got a whole lot easier. 🙌
Love how this bundle helps me stay organized! The guide for organizing pet supplies is a lifesaver. 🙌
Super helpful but could be more specific in some areas
Wow, this bundle saved me from countless stressful situations. I especially love the “Paws & Order” guide—finally, a way to organize all the dog food, leashes, and treats without things piling up in random corners! I feel so much more in control now, and my place is always looking presentable.
The accident prevention tips are gold! No more worrying about major mishaps.
Before getting this bundle, my house was always a mess. Now, I can actually relax! The Pet-Proof Home Plan is exactly what I needed. No more muddy paw prints all over my rugs, and I know where everything is. My friends even noticed how tidy my place looks these days. I can't thank these guides enough!
Reducing clutter has never been easier. The tips in the reducing clutter guide really work.
The checklists in this bundle are lifesavers! They keep me on track with all of my pet care tasks.
Loving the 'Oops! Pet Messes & How To Handle Them' guide - it's helped me address common mishaps without stress or fuss.
Reducing clutter has never been easier. Simple techniques that really work.
These eBooks have made cleaning up after my pets quick and simple, wish I'd found them sooner!
this is perfect for newbies like me. makes pet ownership feel less overwhelming and more enjoyable 😊😊
The guide on how to handle mishaps is pure gold.