SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesnโt include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenโt received tracking info within 5 days, please contact us.
My tracking says โno information available at the momentโ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us withinย 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youโve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message onย Contact Usย page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Before using this toolkit, cleaning felt like such a chore. Now it's something I actually look forward to doing.
Absolutely love it! Itโs not just about tidying up, but also about changing your mindset towards possessions ๐
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Makes cleaning less daunting somehow...and kind of fun? Didn't think that was possible haha
Simple yet powerful.
The best part? It doesnโt just tell you what to do, it shows you how to make tidying up a habit ๐
I appreciated the thoughtful pacing. Nothing felt rushed, yet progress was steady. By the third day, my workspace felt inspiring instead of chaotic. That alone boosted my productivity dramatically.
Loved how user-friendly it was; perfect for someone who's never done something like this before ๐
A breath of fresh air
Life-changing simplicity.
I was skeptical at first, but the philosophy behind it really clicked. Itโs not about tossing everything; itโs about being thoughtful. That subtle shift changed how I see my belongings. I now only keep what truly adds value to my daily routine, and my space reflects that intention beautifully.
This toolkit made decluttering so simple! I'm not naturally organized but now my home feels like a sanctuary.
I've tried other methods but this one actually works! My home feels so much lighter now ๐๏ธ
This has been a lifesaver for me. Never thought I could keep my place this tidy without losing my mind.
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Wow. Just wow.
Makes organizing feel manageable instead of overwhelming
Brilliantly practical approach.
Just started my decluttering journey and this toolkit is a lifesaver. It's so easy to follow, I'm seeing results already!
I loved how actionable every section was. Instead of vague inspiration, it gave me concrete prompts that nudged me to actually move. By the end of the week, my shelves looked intentional instead of accidental. That alone made it worth it.
I thought I'd struggle with decluttering but these techniques have made it surprisingly simple.
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