SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Lacked deeper explanation behind certain strategies
I'm all in for dream feeding now, it really helps extend those nighttime stretches.
🤩
💎
Nap-time hacks are perfect, I get work done.
I found the newborn light-dimming checklist very helpful. The tips are practical, easy to follow, and they've created an ideal sleep environment for our newborn.
This toolkit introduced me to white noise as a sleep hack - who knew? It works like magic; our baby now sleeps more soundly than ever before!
the gradual night waking reduction is a sanity saver, so peaceful now
Dream feeding tips were key to longer stretches of sleep at night 👍
No more stress about baby's sleep positions.
Lastly but definitely not least, ‘Gentle Moments: Calm Baby, Happy Home’ has made such a difference in our daily routine. It provides easy-to-follow routines that have helped keep my home peaceful and my baby calm throughout the day. Overall, if you're struggling with your baby's sleep patterns or just want some practical solutions to make life easier as a new parent then this toolkit is definitely worth checking out!
This toolkit has helped me create a peaceful sleep routine that actually works!
We've found the white noise checklist incredibly useful. Our baby seems to sleep more soundly when we use it, which means better rest for us too!
This toolkit is a total blessing for new parents like me who are navigating the tricky world of baby sleep. I've been using it for about a month now and my little one's night wakings have significantly reduced, all thanks to the step-by-step guidance provided in 'Sleep Like a Pro'. The techniques are gentle, nurturing and most importantly effective! Plus, being digital means it's super convenient - no need to wait for delivery or carry around bulky books.
This toolkit has been a revelation! The step-by-step guidance to reduce night wakings gradually was particularly helpful. It's gentle and nurturing, just what we needed for our little one.
I appreciate how all advice is centered around gentle techniques - it shows genuine care for babies' comfort and well-being. This approach aligns perfectly with our parenting style.
Advice can feel obvious but useful when structured
Nap-Time Ninja: Getting Work Done While Baby Sleeps - exactly what every busy parent needs! Now I can focus on work knowing my child is resting peacefully
What really sets this toolkit apart is its focus on understanding your baby's natural rhythms and using them to create calm days and peaceful nights. With easy-to-follow routines from Gentle Moments: Calm Baby, Happy Home, we have seen such positive changes in our home environment! Plus having all these resources instantly downloadable means you can start making changes immediately - no waiting around!
Sleep position guide made sure baby's comfortable and safe - no more worries.
The sleep position checklist is superb! Now I can ensure my little one sleeps comfortably and safely every time.
Baby rhythms guide is super helpful and insightful.
Needed clearer day-by-day implementation plan
Baby rhythms made easy guide was eye-opening for understanding my little one's natural patterns.
Dream feed advice may not work for every baby