SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thanks to this guide, I now have the perfect reading light in my study. No more eyestrain!
Loved it! The advice on creating an ambient glow around the house was spot-on 👌
You won't believe what difference good lighting can make until you try these tips out yourself..
Incredible depth and warmth.
Really enjoyed all the unique suggestions for turning your space into something special with different lights.
I’ve always struggled with making my space feel cohesive. The layering techniques explained here gave me a blueprint to follow. My home now feels intentionally designed rather than randomly assembled.
The section on dimmers and adjustable lighting changed everything. I didn’t realize how much control over mood I was missing. Now I can shift from productive to relaxed with a simple adjustment.
I loved how approachable the advice felt. Nothing was overly technical or intimidating. The guide walks you through how to create warmth room by room, helping you understand color temperature, placement, and mood. My bedroom now feels like a peaceful sanctuary instead of just a place to sleep.
Warmth in every corner
My living room finally feels like a retreat instead of a waiting room. The difference is night and day—literally.
If you're into DIY projects, this one's for you. Goodbye harsh lights, hello soft glow!
Totally transformed our living room with just some simple tweaks suggested in this guide!
This guide is just what I needed. My house feels like a retreat now, so relaxing! 😍
Instantly inviting atmosphere
If you want to transform your space with just light, look no further! This guide is phenomenal.
The tips in here are fantastic! They've really changed the way I think about lighting in my house 🏠💡
Packed with unique ideas that I would never have thought of myself, definitely worth checking out!
Absolutely love how it emphasizes natural light during the day and soft lights at night - healthy eyes, happy life!
I appreciated the step-by-step breakdowns for different rooms. The living room suggestions alone were worth it. Now my space transitions effortlessly from daytime brightness to evening coziness without feeling cluttered.
The section about layering light was eye-opening. I never realized how much depth you can create just by combining different sources at varying heights. My space feels more dimensional, balanced, and inviting.
I followed the guidance for my kitchen and dining area, and the shift is incredible. Instead of harsh brightness, I now have layered light that feels both functional and welcoming. Dinner feels more special every night.
I'm loving all these creative ways to use string lights indoors - makes every room feel magical ✨.
What surprised me most was how affordable most of the changes were. A few bulb swaps and strategic lamp placements created a dramatic shift in mood. It’s empowering to see how small tweaks can have such a big impact.
Love the cozy atmosphere this guide creates! It's become my go-to for all things home lighting. 👍
Love the cozy vibes this guide gives! Learned a lot about setting the right mood with lighting. 😊