SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The checklists are super handy and practical.
Starting yoga was intimidating but this pack made it accessible and enjoyable. Definitely noticing less stress in my life
Improved mood in just a few days, wow!
I've found balance in my life thanks to these guides, they're easy to follow even for a beginner like me!
superb
Flow into Focus guide has been a lifesaver during stressful work weeks. Clears up all that mental clutter in no time.
Started using this pack for stress relief and it's been amazing! The checklists are easy to follow and I've noticed a significant decrease in my anxiety levels. 😌
I've been practicing yoga for years, but this digital bundle took my practice to another level 🚀 It's not just about physical exercise; it's a holistic approach to mental health. I love the focus on achieving emotional stability and positive mindset, it really resonates with me. Plus, the routines help clear mental clutter which boosts concentration 👌 Highly recommended if you're dealing with daily stress or just want some peace of mind.
This is perfect for beginners like me! The guides are so clear and simple, I was able to start practicing right away.
recommend
Love this digital resource! It's a great way to unwind after a long day. The guides are easy to follow and have really helped me reduce my stress levels.
The restorative poses are amazing for anxiety relief, feeling calmer already 😌😌😌
The checklists are so handy, I can practice anytime, anywhere 💪
❤️
I've been using this yoga pack for a few weeks now and I can honestly say it's made a big difference in my mental health. The relaxation techniques have really helped me unwind after long, stressful days at work. Plus, the checklists are super handy to guide me through poses that help with stress relief. It's simple yet effective, perfect for beginners like me!
I've found my peace of mind again, thanks!
I've found such emotional balance since I started using these resources. A+
Easy to follow and super effective.
Easy to follow but limited
These resources have transformed my mental health. They're practical, effective, and soothing – exactly what I needed.