SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of assortza.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of assortza.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I didn't know staying indoors could be this delightful until I got this bundle. Each meal from this collection hits all the right spots – hearty, satisfying, and oh-so cozy!
The versatility of this collection is impressive - it's perfect not just for wet weather but also whenever I need some extra comfort
This bundle has made every gloomy day something special. Love the easy-to-follow guides that make cooking and baking feel like an exciting adventure even indoors.
This bundle truly captures that snug, rainy-day mood. I especially loved the Cozy Baking Blueprint — the step-by-step structure made it easy to follow, even when I was tired after work. The stew recipe is hearty and satisfying without being complicated. That said, I wish there were a couple more vegetarian options included in the Rainy Day Recipes collection. It’s a small thing, but it would make the bundle feel even more complete. Overall though, it delivers exactly what it promises: comfort
Superb
A must-have for every home cook
Lovely bundle, wanted more variety
Cozy meals at my fingertips
These guides have truly been a game-changer for me. I've never had so much fun cooking and baking, especially on rainy days. The chicken stew is my favorite - it's the ultimate comfort food.
The convenience of having instant access to these resources cannot be overstated - I can start cooking immediately without any hassle or delay. Plus, these recipes aren't just limited to rainy days; they're versatile enough to bring warmth into my home anytime I need it.
This bundle has truly transformed my rainy days into a culinary haven. The recipes are incredibly easy to follow, and the results have been consistently delicious. I particularly enjoyed making the chicken stew - so hearty and comforting on a gloomy day. Not only do these guides provide fantastic recipes, but they also create an atmosphere of warmth and coziness within your home that is simply unmatched.
What a fantastic find! These recipes aren't only ideal for rainy days, they're also great whenever you need a little extra coziness in your life.
worthwhile
What sets this bundle apart from other recipe collections is its focus on creating not just meals but experiences - turning dreary weather into opportunities for culinary creativity and comfort at home.
This isn't merely about feeding yourself or your family, it's about making each mealtime special regardless of how gloomy the day might seem outside.
inspiring
soothing.